Get to know us at an online
FUTURE WEBINARS, EVENTS AND SPEAKING ENGAGEMENTS
WEBINARS
DATE
TOPIC
LINK
Wed 10 July
10:30 to 11:30
Webinar: How Curo triages support to help customers onto Universal Credit
As one of the first areas to go full-service with Universal Credit, Curo adopted a triage approach to helping their most at-risk customers first. This outward facing strategy means they spend 80% of their time with 20% of their customers.
In this webinar we look at Curo’s story with Emma Owens, Head of Customer Accounts, and hear how this housing provider uses Policy in Practice’s Benefit and Budgeting Calculator to help manage this process and effectively maximise staff time. The tool’s self-serve feature encourages customers who need less help to begin the process independently, allowing staff to focus their support on those customers who need more support.
Join this webinar to hear:
- what being a Universal Credit early adopter meant
- how Curo overcame customer’s poor perceptions of Universal Credit
- why offering a self-serve option to customers has been good for customers, staff and Curo itself
PRODUCT DEMO WEBINARS
DATE
TOPIC
LINK
Wed 26 June
12:00 to 12:45
Webinar: Is a LIFT Dashboard right for you?
Your data can give you powerful insights to tackle the drivers of poverty and build financial resilience. Our 10 questions answered will help you decide if you’ve found the right platform to bring your data to life. Get a walkthrough of the main features of a LIFT Dashboard and hear what impact others have made using their data for good.
Join this 45 minute webinar to learn:
- What features help you identify vulnerability, target support and track change
- What prevention strategies local authorities are executing from their LIFT Dashboard
- Which datasets are most popular and how we work with them
Wed 24 July
12:00 to 12:45
Webinar: Are you evaluating benefits software?
Policy in Practice’s award-winning Benefit and Budgeting Calculator has everything you need to grow the financial resilience of the people you help. Get a walkthrough of the main features of the calculator in this short webinar and see why frontline advisors from local authorities, housing associations and Citizens Advice offices love it.
Join this 45 minute webinar to learn:
- How you can explain complex changes simply and with confidence
- What features help you maximise income and prepare for Universal Credit changes
- How to make a comprehensive and useful budgeting calculation
STEERING GROUPS
DATE
TOPIC
LINK
Wed 5 June
15:30 to 18:00
Networking drinks after
Low Income Londoners Steering Group
Hosted by Policy in Practice at the Local Government Association
Eighteen London Boroughs are part of our groundbreaking Low Income Londoners project. With their input we’re tracking the living standards of almost one million Londoners. The data store we’ve built with their anonymised household level datasets represents families from across the capital and allows us to track changes in the living standards and circumstances they experience.
Our latest analysis looks at housing affordability, please join us to hear the findings. In the meantime, view the new Living Standards Index for London here
Thurs 25 July
10:30 to 13:30
Networking lunch after
LIFT Dashboard steering group
Hosted by Policy in Practice at Millbank Tower, Westminster
Join us to meet fellow LIFT Dashboard customers. Compare notes about how you’re using the product, get new ideas to take back to the office, hear the challenges others have resolved, ask your peers for advice and provide feedback to us.
Read about what happened at our last LIFT steering group
Thurs 25 July
15:00 to 17:30
Networking drinks after
Benefit and Budgeting Calculator steering group
Hosted by Policy in Practice at Millbank Tower, Westminster
Join us to meet fellow Benefit and Budgeting Calculator customers, as well as our development team. Learn best practices from other Calculator users, help us prioritise new functionality and features for 2019 and steer the Calculator’s development roadmap.
Read about what happened at our last BBC steering group
SPEAKING & EXHIBITING ENGAGEMENTS
DATE
TOPIC
LINK
Fri 7 June
National Association of Welfare Rights Advisers
NAWRA, Greenwich. Zoe Charlesworth and Deven Ghelani have been invited to present Policy in Practice’s latest research findings from our new Living Standards Index for London.
Wed 12 June
National Housing Federation
NHF South West meeting, Curo Group, Bath. Jade Alsop and Zoe Charlesworth have been invited to present on How housing associations can prepare for Universal Credit managed migration.
Tues 25 – Thurs 27
June
Housing 2019
Chartered Institute of Housing, Manchester Central. Paul Howarth will speak in the Universal Credit (Housing Management Stream) session on Wed 26 at 09:30. We’re exhibiting too, visit us on Stand A20.
Wed 26
June
Lancashire and Cheshire IRRV Association
Council Tax Support – Planning for 2020/21, South Ribble Borough Council. Peter Carter has been invited to speak about Modelling CTR schemes.
Wed 10 July
Employment and Skills Convention 2019
Learning and Work Institute, central London. We’re supporting the convention again this year, please visit us on Stand 5. Deven Ghelani and a Policy in Practice client will also be speaking about Universal credit, work and health: practical experiences from the front line.
Tues 10 Sept
Welfare Reforms and Reducing Rent Arrears in 2019: Policy Update, Developing an Effective Strategy and Managing Risk
Westminster Briefing, central London. Paul Howarth has been invited to speak on the topic of Policy Developments in Welfare Reforms and Developments in Universal Credit.
Tues 8 – Thurs 10
Oct
IRRV Annual conference
Telford. We’re supporting the conference again this year, please visit us on Stand 22.
ON DEMAND WEBINARS
DATA ANALYTICS
Wed 12 June
2019
How Croydon Council is using data to deliver better outcomes
Julie Pitt, Director of Gateway and Welfare at Croydon Council joined us to discuss how Croydon’s early intervention and prevention approach to helping families affected by welfare reforms and how the LIFT dashboard has supported the work of their award-winning Gateway programme.
Wed 17 April
2019
Using data analytics to understand child vulnerability
Haroon Chowdry, Head of Analysis, Children’s Commissioner’s Office, joined us to discuss the crucial information that benefits data can give about family context, and how this can help with early identification of vulnerability. We shared findings from analysis we did for the CCO on the impact that welfare reforms will have on levels of child vulnerability.
Wed 20 Feb
2019
Data analytics: Who’s missing out on benefits in your area?
Listen back to this webinar to hear guest speaker Corin Hammersley, Royal Borough of Greenwich, explain how they identified £20 million of unclaimed benefits for residents using a Policy in Practice LIFT Dashboard.
Wed 19 Sept 2018
Use your data effectively to identify and prevent vulnerability
Following our summer Leading Lights Network event at the House of Lords with Lord Bird, founder of the Big Issue, we continue the conversation about how to prevent households from falling in to crisis. Listen back to hear frontline stories of creative uses of public data that tackle vulnerability early, and in a proven sustainable way. With Chris Parker, Newcastle City Council.
Wed 18 April 2018
Proactively tackle homelessness
Hear about our work to proactively tackle homelessness using local predictors, developed with household data. With Claire Horton, Newcastle City Council.
Wed 17 Jan 2018
Track the living standards of low income households
Listen back to hear how we track living standards and visualise drivers of poverty with our LIFT dashboard. With Chris Buckman, Exeter City Council.
BENEFIT AND BUDGETING CALCULATOR
Wed 15 May
2019
How frontline organisations can prepare for Universal Credit managed migration
Hear guest speakers Michelle Birley and Nadine Burns, The Guinness Group, discussing the Universal Credit managed migration pilot and how Guinness is preparing.
Mon 4 Feb
2019
How Citizens Advice is helping Universal Credit claimants
Hear guest speakers Kayley Hignell, Citizens Advice, and Nicky Rees, Citizens Advice Peterborough, in conversation with Deven Ghelani, Policy in Practice. As Universal Credit receives a refresh we asked what the recent changes mean for people affected, and how Citizens Advice is responding.
Wed 23 Jan
2019
Budgeting support: Best practice ways to help low income households
Hear guest speaker Marie Hardeman, The Guinness Group, in conversation with Donna Gallagher and Peter Carter. As personal debt hits new highs we talk about the budgeting support they offer to their tenants nationwide.
Wed 14 Nov 2018
Universal Credit: how are frontline advisors responding?
Hear guest speaker Darren Thomas, Senior Welfare Advisor, Grwp Cynefin, in conversation with Zoe Charlesworth and Peter Carter, Policy in Practice. As Universal Credit rollout progresses from the live service to full service they discuss what the changes mean and how frontline advisors at Grwp Cynefin are faring. Zoe also outlines our Budget 2018 analysis of the changes to Universal Credit.
Wed 13 June 2018
Understand the impact of Universal Credit on rent collection
Hear guest speaker Bill Irvine, UC Advice & Advocacy, in conversation with Deven Ghelani and Zoe Charlesworth. They discuss how tenants are being hit as Universal Credit rolls out, what the latest policy updates mean for landlords and what practical steps housing associations can take to help tenants and protect rental income.
Wed 23 May 2018
Practical ways to help vulnerable households deal with debt
Hear about our award winning work with Phoenix to help vulnerable people deal with debt early whilst improving collection processes and reducing costs. With Carole Kenney, Phoenix, and Nick Rowe, London Borough of Ealing.
Wed 21 March 2018
Support disabled job seekers on their journey into work
Learn how frontline advisors are helping disabled job seekers understand benefit changes as Universal Credit rolls out nationwide. With Marise Mackie, Pluss.
Wed 6 Dec 2017
Help people on their financial journey to Universal Credit
Listen back to hear guest speakers from Solihull Community Housing and Your Homes Newcastle talk about how they use our Benefit and Budgeting Calculator.
COUNCIL TAX SUPPORT SCHEMES
Wed 20 March 2019
Council tax support models that Members can sign up to
In response to shrinking budgets 90% of English councils made changes to their CTRS schemes last year, almost all of them cuts. But, as Universal Credit rolls out, how should councils change their schemes, in order to protect their most vulnerable residents?
Policy in Practice’s Zoe Charlesworth and Megan Mclean talked to Allan Clark, Barnet Council to learn how they’re changing their council tax support scheme for Universal Credit and how Policy in Practice’s Council Tax Support Scheme modelling helped.
Wed 17 Oct 2018
Changing your Council Tax support scheme: what are others doing?
Listen back to hear guest speaker Clive Jones, Luton Borough Council, talking about why modelling the impacts of different options is the key to designing new CTRS schemes and the importance of member involvement. Zoe Charlesworth gives Universal Credit analysis updates and Juan Alvarez Vilanova outlines the 4 different approaches to modelling that we take.
Wed 21 Feb 2018
Understand how Universal Credit affects Council Tax Reduction Schemes
Universal Credit means the default council tax reduction scheme is no longer the best option. Find out how support schemes need to change. With Jenny Hoare, Wolverhampton City Council.
Wed 11 Oct 2017
Future proof your Council Tax Reduction Scheme for Universal Credit
Listen back to hear Paul Howarth, Welfare Reform Club and Ian Jones, LB Hackney talk about Council Tax Reduction Schemes and Universal Credit.
POLICY
Wed 12 Dec 2018
2018: A policy review of the year
In our policy review of the year speakers, Deven Ghelani and Paul Howarth, looked back on a busy 2018. We reviewed the policy changes that have happened in 2018, shared some key findings from policy analysis we commissioned to do by clients, and looked forward to what this may mean for 2019.
Wed 6 Sept 2017
Help people transition onto Universal Credit
Listen back to our webinar with Aster Housing Group and Croydon Council on how they’re helping people transition onto Universal Credit.
Wed 19 July 2017
How to influence central government
Listen back to our webinar to hear how to influence central government policy development and get your frontline experiences heard. With Paul Howarth and Jake Love Soper.