FUTURE WEBINARS, EVENTS AND SPEAKING ENGAGEMENTS
WEBINARS
DATE
TOPIC
LINK
Wed 9 September
10:30 to 11:30
How viable is your council tax support scheme?
As COVID-19 continues to hit the financial resilience of many families councils are looking ahead to what this means for collection rates, and whether their council tax support schemes can cope with increased demand.
Join this webinar to hear:
- New analysis from the Welsh Government on the impact of Universal Credit on rent and council tax arrears
- The likely impact of COVID-19 on caseload changes and the viability of your council tax support schemes
- Mitigating measures you could take, and the impact for national and local policymaking
Wed 7 October
10:30 to 11:30
How to predict the demand for your customer-facing services in April 2021
COVID-19 has created residents who are newly financially vulnerable and who will be looking to you for help in the near future. But who are these people, and what action can you take now to stop them falling into crisis and to understand how your support services will need to adapt?
Join this webinar to learn:
- What the best and worst case scenarios look like for councils in 2021
- How flexible modelling of the future can help you understand the impacts on your caseload
- What the likely impact will be on employment, arrears, and homelessness, and what that means for you
STEERING GROUPS
DATE
TOPIC
LINK
Thurs 3 Sept
10:30 to 12:00
Online meeting
LIFT Dashboard steering group
Join us to meet fellow LIFT Dashboard customers. Compare notes about how you’re using the product, get new ideas to take back to the office, hear the challenges others have resolved, ask your peers for advice and provide feedback to us.
Read about our last LIFT steering group
Thurs 3 Sept
13:00 to 14:30
Online meeting
Benefit and Budgeting Calculator steering group
Join us to meet fellow Benefit and Budgeting Calculator customers, as well as our development team. Learn best practices from other calculator users, help us prioritise new functionality and features for 2020 and steer the calculator’s development roadmap.
Read about our last BBC steering group
On demand webinars
View our extensive back catalogue of on-demand webinars to hear our local authority, housing association and Citizens Advice clients talk about the challenges they face, and how our solutions are helping.
Recent webinars include:
- How councils can recover from COVID-19 with Luton Council
- How to simplify the complexity of surplus earnings with Citizens Advice Wirral
- Coronavirus: Stories from the frontline with Cheltenham Borough Homes and LB Tower Hamlets