Products
Our Better Off Platform
Audiences
AudiencesCase studiesView all

Three London boroughs tackle child hunger by auto enrolment of 1,500 students in Free School MealsLearn more

How targeted Discretionary Housing Payments reduced temporary accommodations at Redbridge CouncilLearn more

Next live webinar

The efficiency imperative: driving impact via data driven outreach

All upcoming webinars View all

Title	Date	Start Time	Duration	Register
The efficiency imperative: driving impact via data driven outreach With increasing demand and shrinking resources, councils face growing pressure to deliver impactful support to vulnerable residents efficiently. In this webinar, we explore how data driven outreach campaigns can help local authorities overcome these challenges and achieve impactful results. Join us to hear from two leading local government organisations as they share their experiences using Campaign Manager, a powerful new feature of the LIFT platform. Discover how they’ve leveraged their data using intelligent analytics to identify financially vulnerable residents, streamline their outreach processes, and maximise both resident outcomes and cost savings. This session will cover: - Strategies to manage rising demand with limited resources - How data insights can drive targeted and efficient resident support - Real world results from councils using Campaign Manager for impactful outreach campaigns Join us to learn how your council can also turn insights into action and make smarter, data-driven decisions to support your communities. With guest speakers: - Fahmida Rahman, Senior Policy Officer, Greater London Authority - Seth Pearson, Darlington Partnership Director, Darlington Borough Council - Sarah Small, Darlington Partnership Programme Officer, Darlington Borough Council	26/3/2025j/n/Y	10:30am GMT2025-03-26T10:30:00Zg:ia T	1.3 hours	Register
Protecting vulnerable consumers in regulated sectors Regulated industries such as water, energy and finance play a critical role in people’s lives. With increasing economic pressures, more consumers are becoming vulnerable, requiring additional support and protections. Regulators like Ofwat, Ofgem and the FCA have tightened expectations around how businesses identify, support and engage with vulnerable customers. Failure to comply can result in reputational damage, regulatory penalties and customer hardship. But how can organisations balance compliance with commercial priorities while delivering fair outcomes for consumers? Join industry experts as we explore best practices, regulatory expectations and practical strategies for businesses to proactively identify and protect vulnerable consumers. Gain actionable insights on: - The evolving regulatory landscape across Ofwat, Ofgem and the FCA - Effective strategies for identifying and supporting vulnerable customers - Case studies showcasing successful industry approaches - How technology and data can enhance consumer protection Join this webinar to learn how to strengthen your compliance strategy, improve customer engagement and safeguard both consumers and your organisation’s reputation. Register now to stay ahead of regulatory expectations and build a more consumer focused business.	30/4/2025j/n/Y	10:30am BST2025-04-30T09:30:00Zg:ia T	1.3 hours	Register
Harnessing data for regional impact: empowering local leaders to drive change Devolution is one of the core missions of the new government, promising a strong focus on giving local areas more control over services. To tackle economic inactivity, and with many people across the UK needing support, it’s vital that local authorities deliver effective, targeted interventions. The success of tailored, region-specific approaches depends on how well local areas can harness data to drive change. Local organisations, from Mayoral Combined Authorities to county councils, need to deliver these crucial services. Accessing and using the data insights required to implement efficient and effective programmes is a challenge and, without localised data, decision making can become less accurate. This leads to inefficient resource allocation and missed opportunities to reach those who need help the most. Data analysis offers the key to overcoming these challenges. By harnessing the power of local data, authorities can get the accurate insights they need to target support where it will be most effective. With the right insights, local areas can design and deliver services that are more tailored, timely and impactful, ensuring the right residents get the right support at the right time. Proven results from current data led initiatives already show the transformative potential of this approach. Join this webinar to hear from guest speakers who have successfully implemented data driven campaigns. They will showcase real world examples of how they have come together to achieve measurable outcomes. We’ll also explore how these data insights can be applied to address key issues like economic inactivity, youth unemployment and social isolation to deliver lasting change across regions.	21/5/2025j/n/Y	10:30am BST2025-05-21T09:30:00Zg:ia T	1.3 hours	Register

On demand webinars View all

Social safety nets: The importance of Local Welfare Assistance and Household Support Funds

What English councils could learn from Council Tax interventions in Wales

A common approach to Welsh benefits: results from a feasibility study

Policy
Latest research and publicationsView all

Cheques and imbalances: How income varies throughout the year for Universal Credit householdsRead more

How a data led approach has boosted take up of Healthy Start across three London boroughsRead more

Missing out 2024: £23 billion of support is unclaimed each yearRead more
Latest blogsView all

Reforming benefits and support to get Britain working: What the changes to sickness and disability benefits meanRead more

New analysis: How income varies throughout the year for Universal Credit householdsRead more

Council Tax carries the burden: What the 2025-26 local government finance settlement means for local servicesRead more
- BLANK

Calculate your benefits

Read our policy and practice blogs

We use data to analyse and explore some of today's biggest social policy challenges

Reforming benefits and support to get Britain working: What the changes to sickness and disability benefits mean

scroll to top

The efficiency imperative: driving impact via data driven outreach

Read our policy and practice blogs

Reforming benefits and support to get Britain working: What the changes to sickness and disability benefits mean

New analysis: How income varies throughout the year for Universal Credit households

Council Tax carries the burden: What the 2025-26 local government finance settlement means for local services

Tackling economic inactivity: How will a locally led approach work?

The Fraud, Error and Recovery Bill: A fresh approach to fraud or fuel for stigma?

Welsh government launches country wide benefit take up campaign to improve living standards

New claims for Pension Credit in 2025 will eat into the planned savings from the Winter Fuel Payment cut

Policy in Practice’s Christmas message 2024

How will a single unique identifier improve safeguarding for children?

Five things to look out for in the Get Britain Working white paper

The efficiency imperative: driving impact via data driven outreach

Read our policy and practice blogs

Reforming benefits and support to get Britain working: What the changes to sickness and disability benefits mean

New analysis: How income varies throughout the year for Universal Credit households

Council Tax carries the burden: What the 2025-26 local government finance settlement means for local services

Tackling economic inactivity: How will a locally led approach work?

The Fraud, Error and Recovery Bill: A fresh approach to fraud or fuel for stigma?

Welsh government launches country wide benefit take up campaign to improve living standards

New claims for Pension Credit in 2025 will eat into the planned savings from the Winter Fuel Payment cut

Policy in Practice’s Christmas message 2024

How will a single unique identifier improve safeguarding for children?

Five things to look out for in the Get Britain Working white paper

Book a Call