Understanding the impact of COVID 19 on the Council Tax Reduction Scheme in Wales

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Consumer Duty compliance: Data driven strategies to turn FCA insights into action

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Title	Date	Start Time	Duration	Register
Consumer Duty compliance: Data driven strategies to turn FCA insights into action In December 2024 the FCA released the findings from its review of how firms prepared their first annual Consumer Duty board report. The FCA highlighted good practices as well as areas for improvements that firms should consider before submitting their reports ahead of the 31 July deadline. In this webinar we will be joined by industry experts to explore the key takeaways from the FCA’s review and the guidance it has provided. Join us as we discuss the FCA’s recent findings and what they mean for firms preparing their next reports. We’ll explore how organisations identify and categorise vulnerable customers, using data to build a more holistic view of their needs and ensuring compliance through effective reporting. Our speakers will also share insights on how firms are creating targeted support, measuring its impact and demonstrating good outcomes in their board reports. Speakers: 🔹 Kevin Still, Director, Consumer Duty Services 🔹 Stuart Murgatroyd, CEO, Data on Demand 🔹 Andrew Gething, Founder and Managing Director, MorganAsh 🔹 Stuart Bungay, Policy in Practice Hosted by Rob Johnson, Software Account Manager, Policy in Practice	30/4/2025j/n/Y	10:30am BST2025-04-30T09:30:00Zg:ia T	1.3 hours	Register
Harnessing data for regional impact: empowering local leaders to drive change Devolution is one of the core missions of the new government, promising a strong focus on giving local areas more control over services. To tackle economic inactivity, and with many people across the UK needing support, it’s vital that local authorities deliver effective, targeted interventions. The success of tailored, region-specific approaches depends on how well local areas can harness data to drive change. Local organisations, from Mayoral Combined Authorities to county councils, need to deliver these crucial services. Accessing and using the data insights required to implement efficient and effective programmes is a challenge and, without localised data, decision making can become less accurate. This leads to inefficient resource allocation and missed opportunities to reach those who need help the most. Data analysis offers the key to overcoming these challenges. By harnessing the power of local data, authorities can get the accurate insights they need to target support where it will be most effective. With the right insights, local areas can design and deliver services that are more tailored, timely and impactful, ensuring the right residents get the right support at the right time. Proven results from current data led initiatives already show the transformative potential of this approach. Join this webinar to hear from guest speakers who have successfully implemented data driven campaigns. They will showcase real world examples of how they have come together to achieve measurable outcomes. We’ll also explore how these data insights can be applied to address key issues like economic inactivity, youth unemployment and social isolation to deliver lasting change across regions.	21/5/2025j/n/Y	10:30am BST2025-05-21T09:30:00Zg:ia T	1.3 hours	Register

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Understanding the impact of COVID 19 on the Council Tax Reduction Scheme in Wales

The report focuses on the impact of COVID 19 on the Council Tax Reduction Scheme (CTRS), council tax reduction awards and council tax arrears in Wales.

Conclusions show COVID 19 has increased CTRS caseload and the total value of CTRS reductions.

It has also had an impact on council tax arrears in certain local authorities in Wales.

The report also projects the impact of the pandemic as of April 2022.

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Consumer Duty compliance: Data driven strategies to turn FCA insights into action

Understanding the impact of COVID 19 on the Council Tax Reduction Scheme in Wales

Understanding the impact of COVID 19 on the Council Tax Reduction Scheme in Wales

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