Title

Date

Start Time

Duration

Preventing debt and homelessness this winter: impact case studies from leading organisations Record levels of temporary accommodation, rising arrears and deepening financial vulnerability are driving more people towards homelessness this winter. Many are already in debt or at risk of falling into it, yet millions of people across the UK are not receiving the support they are entitled to.

Frontline services are under immense pressure. Local authorities are working with shrinking budgets, while financial organisations are managing increased risk and exploring ways to support vulnerable customers more effectively.

The webinar will focus on how councils, third-party organisations and financial institutions such as Nationwide are using data and proactive support to prevent households from reaching crisis point.

Speakers will include:
- Glyn Ashman from the London Borough of Hackney who will discuss the council’s campaign to support residents in temporary housing who are in arrears
- Ian Cheatle from Nationwide, who is the first financial services provider to launch a free telephone benefits calculator service, helping people understand and claim the support they are entitled to while tackling digital exclusion

By acting earlier, organisations can reduce harm and deliver better outcomes for customers, residents and communities.

Join us to hear:
• How organisations are using data to identify households at risk of debt or homelessness before crisis hits
• How proactive support can help people access the financial support they’re entitled to and improve resilience
• Examples of prevention campaigns and pilots demonstrating measurable impact for both residents and customers

26/11/2025

10:30am GMT

1.3 hours

Review of 2025 in policy and practice: From data to impact As 2025 draws to a close, join us as we review the policy developments, sector wide challenges and practical successes that have shaped the past year.

From rising arrears and shrinking local budgets to major reforms to disability benefits and the continued impact of the cost of living crisis, 2025 has brought fresh pressure on low income households and the organisations that support them.

At the same time, many councils, housing providers, utilities and charities have stepped up with data-led approaches to drive targeted support, often against the odds.

We’ll revisit the key policy changes that defined the year and share insights from our work with partners across sectors.

We’ll also highlight findings from our landmark analysis of Council Tax Reduction schemes, which revealed worrying trends but also pointed the way toward more effective, fairer support for households struggling with arrears.

Through case studies, data and real world examples, we’ll celebrate the tangible impact our clients have had in their communities and look ahead to what 2026 may bring.

Join us to:

- Explore the key policy developments and sector challenges that shaped 2025
- Hear highlights from our work on Council Tax Reduction, unclaimed support and safeguarding
- Hear inspiring case studies from organisations that used data to drive impact in 2025, and what they see in store for 2026

10/12/2025

10:30am GMT

1.3 hours

Overcoming the data disconnect in safeguarding Too often, vulnerable people are only identified when it is already too late. Safeguarding professionals are forced to make decisions with only part of the picture, as crucial information is spread across disconnected services and systems. This makes it harder to spot risks, see patterns or act early, leading to delayed or inappropriate support.

In this webinar, we’ll explore how councils and safeguarding partners are tackling this challenge by improving the way data is shared and used. You’ll hear about practical approaches to using daily, structured data feeds to inform decisions, identify concerns earlier and support coordinated prevention work across teams.

We’ll also look at real life examples of how better access to safeguarding data is already helping professionals to take timely, more targeted action, and how they are beginning to evidence impact.

28/1/2026

10:30am GMT

1.3 hours

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Deven Ghelani Founder

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Genevieve Orford Chief Product Officer

Joseph Hollingworth Chief Technical Officer

Abigail Everett Head of Client Services

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Aurelie Honeysett Chief Marketing Officer

Tobias Hartley Business Support Executive

Janet Harkin Head of Brand and Communications

Leanne Doohan Digital Marketing Manager

Karine Tollari Growth Marketing Manager

Leila Gibbs Marketing Executive

Adam Kenny Head of Business Development (North)

Sam Fathers Head of Business Development (South)

Ed McNamara Software Account Manager

Rob Johnson Software Account Manager

Samuel Butler Business Growth Executive

Amy Bassi Service Manager - Client Services

Tylor Maria Johnson Client Services Manager

Katie Hayes Client Services Manager

Rowanne Willett Client Services Manager

Peter Snell Better Off Calculator Product Manager

Terrin Mathew Technical Data Analyst

Rebecca McDonald Head of Policy

Rory Ewan Senior Policy and Data Analyst

Richard Jones Senior Policy and Welfare Analyst

Jennifer Downie Senior Policy and Data Analyst

Erica Kane Senior Policy and Data Analyst

Miles Hession Policy and Data Analyst

Lorenzo Manetti Policy and Data Analyst

Kumarjit De Policy and Data Analyst

Xanthe Fairhead Welfare Policy Analyst

Fran Cortes Head of Research

Juliet-Nil Uraz Senior Research Analyst

Tamara Godoy J Senior Research Analyst

Natalia Valdebenito-Contreras Senior Research Analyst

Jonathan Aron Senior Research and Data Engineer

Steve Gravell Senior Software Engineer

Adam Orchard Software Engineering Manager

Jon Moss Senior Software Engineer

Cameo Choquer Software Engineer

Panos Provias Software Engineer

Vivienne Nenh Software Engineer

Anna Cunnane Software Engineer

George Klemperer Software Engineer

Jack Rowlands Senior Policy and Data Analyst

Joshua Lee Data Engineer

Will Shaw Data Engineer

Alex Ling Data Engineer

Firat Komurcu Technical Client Support

Tomiwa Olu-Martins Technical Client Support

Mankabir Rai Technical Client Support

Andy Knapper Data Scientist

Joe Elleson Consultant Developer

Paul Howarth Policy Consultant

Zoe Charlesworth Associate Policy and Research Consultant

Jonathan Flowers Consultant

Stuart Bungay Consultant

Fabian Chessell Consultant

Rachael Walker Policy Consultant

Deven Ghelani Founder

Jade Alsop Managing Director

Genevieve Orford Chief Product Officer

Joseph Hollingworth Chief Technical Officer

Abigail Everett Head of Client Services

Paul Garlick Director of Operations

Aurelie Honeysett Chief Marketing Officer

Janet Harkin Head of Brand and Communications

Abigail Everett Head of Client Services

Paul Garlick Director of Operations

Aurelie Honeysett Chief Marketing Officer

Janet Harkin Head of Brand and Communications

Leanne Doohan Digital Marketing Manager

Karine Tollari Growth Marketing Manager

Leila Gibbs Marketing Executive

Adam Kenny Head of Business Development (North)

Sam Fathers Head of Business Development (South)

Ed McNamara Software Account Manager

Rob Johnson Software Account Manager

Samuel Butler Business Growth Executive

Amy Bassi Service Manager - Client Services

Tylor Maria Johnson Client Services Manager

Katie Hayes Client Services Manager

Rowanne Willett Client Services Manager

Joseph Hollingworth Chief Technical Officer

Steve Gravell Senior Software Engineer

Adam Orchard Software Engineering Manager

Jon Moss Senior Software Engineer

Cameo Choquer Software Engineer

Panos Provias Software Engineer

Vivienne Nenh Software Engineer

Anna Cunnane Software Engineer

George Klemperer Software Engineer

Jack Rowlands Senior Policy and Data Analyst

Joshua Lee Data Engineer

Will Shaw Data Engineer

Alex Ling Data Engineer

Firat Komurcu Technical Client Support

Tomiwa Olu-Martins Technical Client Support

Mankabir Rai Technical Client Support

Andy Knapper Data Scientist

Genevieve Orford Chief Product Officer

Peter Snell Better Off Calculator Product Manager

Terrin Mathew Technical Data Analyst

Rebecca McDonald Head of Policy

Rory Ewan Senior Policy and Data Analyst

Richard Jones Senior Policy and Welfare Analyst

Jennifer Downie Senior Policy and Data Analyst

Erica Kane Senior Policy and Data Analyst

Miles Hession Policy and Data Analyst

Lorenzo Manetti Policy and Data Analyst

Kumarjit De Policy and Data Analyst

Xanthe Fairhead Welfare Policy Analyst

Fran Cortes Head of Research

Juliet-Nil Uraz Senior Research Analyst

Tamara Godoy J Senior Research Analyst

Natalia Valdebenito-Contreras Senior Research Analyst

Jonathan Aron Senior Research and Data Engineer

Andy Knapper Data Scientist

Joe Elleson Consultant Developer

Paul Howarth Policy Consultant

Zoe Charlesworth Associate Policy and Research Consultant

Jonathan Flowers Consultant

Stuart Bungay Consultant

Fabian Chessell Consultant

Rachael Walker Policy Consultant

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Preventing debt and homelessness this winter: impact case studies from leading organisations

Who we are

Meet the team behind Policy in Practice

Contact Us

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Missing Out 2025