Better Off Calculator
Maximise your customers’ income


Better Off Calculator
“The Better Off Calculator has been hugely central to our response to the various financial pressures on our tenants. Since January 2021 over £3.5 million in additional benefits has been generated through the calculator. There's also been £850,000 in extra income generated to rent accounts, reducing or wiping out rent arrears for some tenants.”

Better Off Apply
“Our bespoke Benefits Calculator, developed with Policy in Practice, checks whether customers are claiming all the benefits their household is entitled to and assesses them for our discounted tariffs. Over the past year we’ve been able to signpost customers to more than £2.6 million of potential unclaimed benefits, and a total of £8.6 million since 2020. In some cases we know this assessment has helped customer to access more than £3,000 in benefits they didn’t realise they were entitled to.”

Better Off Indicator
“In the last year, we have engaged 1,342 households with our Better Off Calculator and we've seen a potential benefit increase of £1,661,886. Not only that, we have worked with Policy in Practice to integrate the Standard Financial Statement to align our income and expenditure with the wider financial services sector.”

Better Off Score
“The scale of success is absolutely phenomenal. We got 95% of our clients identified with potential for extra benefits and support, which was significant. On average we've unlocked a life enhancing amount of £583 per household per month. Some of our clients have really complex situations and low incomes; that amount of money is life changing.”

How clients use the Better Off Calculator
Tenancy sustainment
Housing providers use the Better Off Calculator to create long term sustainable tenancies by maximising incomes and simplifying budget management

Social tariff modelling
Utility providers use the Better Off Calculator to administer their social tariffs and boost the visibility of their support, while identifying wider unclaimed benefits in the one process

Integrate income maximisation
Organisations use our easy API to seemlessly integrate income maximisation into their existing customer journeys to build financial resilence

Standard Financial Statement
SFS spending guidelines in the budgeting section of the Better off Calculator are available to assist with debt conversations providing a digital way to complete a user's budget in a SFS recognised format

Customer self serve
Self serve calculators enable customers to check their own eligibility for benefits or prepare in advance of advice sessions or meeting with an advisor

Apply Once
Local authorities with discretionary funds use the Better Off Calculator to target support where it's most needed, evidencing consistency and impact

Portfolio scoring
Organisations with existing customer datasets use Better Off Score to see which customers are eligible for and missing out on support

Debt support
Debt support organisations use the Better Off Calculator to empower consumers to see what benefits and support they may be missing out on so they can optimise their income

Popular features
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Frequently asked questions
Powerful alone, even better together
We built the award winning Better Off platform to close the £23 billion unclaimed support gap we identified. It makes it easy for you to build the income of your customers and reduce your costs
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