gravesham logo

Gravesham Council helps pensioners to secure over £184,000 in unclaimed benefits

In a first for local government, Kent county and district councils collaborate by sharing their data to get insights that are helping them to tackle poverty across the county. Gravesham Council is part of this trailblazing approach. So far, Gravesham has run targeted Discretionary Housing Payment and Pension Credit campaigns to great success: retaining tenancies, preventing homelessness and securing over £180,000 in additional income for pensioners.

Gravesham Borough Council’s good news story of 2021

Headshot of Katie

Our targeted Discretionary Housing Payment campaigns have allowed us to retain tenancies and prevent homelessness for those who may not have otherwise been aware of the scheme. The data in the LIFT platform gives us a better picture of a person’s affordability before they even apply, so we can target our highest-risk residents and offer them further support.

Thanks to LIFT we managed to reach and provide support to a disabled resident and prevented him from falling into rent arrears in his long-term home by awarding him a Universal Credit housing costs top-up.

In addition to this, we have raised over £184,000 in additional annual income for our pension-aged cohort thanks to our Pension Credit campaigns to date.

Katie Hayes, Special Projects and Support Officer, Gravesham Borough Council

Learn more about Gravesham Borough Council’s good news story

in additional income for pensioners
Headshot of Katie
We have had a great experience working with Policy in Practice to date. Officers in all areas of the authority at various levels have had nothing but good things to say about the LIFT platform and the potential it holds for us as an authority. We are keen to do more with the product in the near future.
Katie Hayes,Special Projects and Support Officer at Gravesham Borough Council
Skip to content