You can identify people in danger of crisis before it hits and target support where it will be most effective, preventing hardship. Then track changes to see which of your activities are working.
Administrative datasets can yield powerful insights that give a fuller picture, and help drive change. LIFT allows local authorities to combine their datasets with our policy engine to make better decisions.
You can see how individual households are impacted by policy changes, now and in the future. Use the information to identify the most vulnerable families, target support to them, and track the change.
Using LIFT, we have already identified 299 cases in fuel, water and food poverty and in crisis, at risk or struggling. We are able to tailor support depending on each individual circumstances and people are pleasantly surprised that we are calling to help.
Jane Worrell, Folkestone and Hythe District Council
We’ve had a LIFT Dashboard for a year and it’s given us the opportunity to be even more specific with the take up work we’re doing and much smarter in using our resources. Now we’re targeting people who we’re much more confident are likely to be missing out on benefits. In the current climate of having to prioritise resources it’s important to show the results we can get and the impact we can make.
Data is central to building the case for change. We need to understand how well we’re doing. Policy in Practice is helping us track the outcomes of the people we’ve been working with and compare them to people we’ve not engaged, to evidence the impact of our new approach.
One of the things that I like about the LIFT dashboard is that you can narrow it down into very specific groups or cohorts and look at the types of issues that need to be addressed from the perspective of the residents.
Amma Antwi-Yeboah, London Borough of Redbridge
We’ve only had the LIFT dashboard for about 18 months but it’s invaluable. We can get so much data from it that we can provide to members who may have concerns within their ward and it’s the baseline start for all of our campaigns.
Dawn Cove, London Borough of Redbridge
Working with Policy in Practice, we have developed the LIFT Dashboard to help us build on our early intervention and prevention approaches enabling proactive targeting that makes a real difference for our residents going through hard times.
With LIFT we can see our caseload changing and the different types of households that are being impacted by the economic downturns. This lets us understand how we can reflect our support to match the impact that’s occurring as people move off housing benefit and predominantly onto Universal Credit as they become made redundant. We can be specific with our targeting of resources of help, which we wouldn’t be able to do without the LIFT Dashboard.
Clive Jones, Luton Borough Council
We used LIFT to target those who should be eligible for a DHP. In November we had 26 applications for DHP with 22 awarded and in December we had 72 applications and 62 awards. So our numbers reflect that the campaign did have an effect with maximizing people’s income.
Nick Harvey, Folkestone and Hythe District Council
LIFT has revolutionised the way we work and propelled the amount of support we can offer our customers. Using LIFT, we have assisted 3,482 households which included 4,860 children. This past year we have assisted our residents to claim an additional £7 million of unclaimed benefits which helps them individually and also helps our borough.
Julian Clift, Sutton Council
I’m proud to say that over the past couple of years the team have helped over 4,000 households which we’re able to evidence through the LIFT Dashboard.
