Grow the financial strength of your customers

Our calculator helps housing providers give the best guidance, without needing to be experts in the benefit system

The pandemic has impacted millions of people, including those who have no experience of the benefits system.

One in three households have lost income because of Covid-19, and nearly half of people with children have lost household income. Over 7 million UK adults are behind on their household bills.

The drop in the nation’s financial resilience, together with the end of the eviction ban, means that housing providers are braced for higher demand for support. Policy in Practice is here to help staff quickly guide tenants on the support available.

Benefit and Budgeting Calculator

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Our award-winning Benefit and Budgeting Calculator is the best tool to help you grow the financial strength of your tenants.

The calculator helps you build the financial strength of your tenants without needing to be a welfare expert. The tool helps you securely and confidentially assess your tenant’s unique situation to pinpoint benefits they may be eligible for, to give them the widest possible range of support. It uses your resident’s information to calculate their future income to help them plan from month to month, so they can take control of their money and become financially stronger.

Whether you offer a self serve calculator on your website or liaise directly with your tenant by phone and email, you can be confident that you are giving the most accurate and up to date guidance, as efficiently as possible.

Pre-tenancy

Get off on the right foot

Sustainable arrears plans can be put in place so tenants can build up credit and even pay rent in advance.

Advise on benefits eligibility

Assess your tenant’s unique situation to identify benefits they are not claiming, but may be eligible for, to give them the widest possible range of support.

Lettings

Arrange better lettings

Access to more accurate data means that lettings departments can confidently place tenants in a home that they can afford.

Compare finances if circumstances may change

Model changes in tenant’s circumstances so they can see how their financial situation is going to change. This could be as a result of redundancy, reduced job hours, or changes to their family such as having a baby.

Customer support

Provide reliable evidence of support

In situations that result in court proceedings, housing providers can use the Better-Off scenarios to provide evidence of support offered.

Give greater budgeting visibility

Use budget advice calculations to create Action Plan agreements that give tenants a clear guide on managing and maximising their income.

Our housing provider clients use the Benefit and Budgeting Calculator to:

  • Accurately maximise income
  • Compare different scenarios
  • Create a positive action plan
  • Explain complex changes simply
  • Identify ways to improve budgeting
  • Give consistent and up-to-date advice
  • Save, store and access cases efficiently

Inspirational stories from clients who use
our Benefit and Budgeting Calculator

Nadine Burns
Customer Support Team Manager
The Guinness Partnership

Grant Bailey
Benefit and Money Advice Team Leader
Cheltenham Borough Homes

Client interviews from Housing 2021

Marie Hardiman
Head of Customer Support
The Guinness Partnership

(download transcript here)

Caroline Gale
Money Advice Team Leader
Your Housing Group

(download transcript here)

Trusted by

Improved consistency delivers huge cost savings for Guinness

Guinness’ Destination 2018 plan brought the organisation together in a consistent and coherent way. The strategy fundamentally redesigned the way Guinness was organised and the systems used, and it was in this context that the Benefit and Budgeting Calculator was adopted. With improved communication,  departments now work better and smarter together to ensure customers are more financially resilient.

Marie Hardeman discusses how creating a more consistent approach across three core service areas has helped The Guinness Partnership better support their 140,000 tenants in preparation for Universal Credit.

Register for an upcoming webinar

TitleDateStart TimeDurationRegister
LIFT platform refresher training Join your LIFT account managers, James Rawlins and Paul Garlick, for resfresher training on getting the most out of your LIFT platform.

In this session James and Paul will show you the main features of your LIFT platform.

In addition, they will show how, using insights from your own administrative data, you could use LIFT to decide who to distribute your Housing Support Grant.

Join this session to hear:

- How other local authorities are using LIFT to identify households to target for their Housing Support Grant
- How you can use your LIFT to identify households to target, based on your local challenges/decisions
- How you can best maximise benefit take up campaigns while distributing your Housing Support Grant

Whether you are an experienced LIFT user or you are just getting started with the platform we are very happy to answer any questions you may have.

People who should attend

- New team members who need an introduction to using LIFT on a regular basis, either new or already experienced
- Team members who already use LIFT regularly but who need a refresher on all the features and functionality
- Team leaders who are deciding how the Housing Support Grant will be spent

To help us tailor the refresher session please tell us what areas of LIFT you'd like to focus on in the registration form.
19/10/202111:00 BST1.5 hours
Register
How Kent County and district councils collaborate with data to tackle poverty Covid has turned our world upside down. Many residents in Kent, as elsewhere, have experienced financial hardship whilst, for organisations, the pandemic has been the catalyst energising them to work differently.

In summer 2020 Kent Districts and Communities Recovery Cell set up a group to focus support to residents at risk or already experiencing financial hardship because of the pandemic. Residents unused to facing financial hardship suddenly needed help to navigate support and advice systems. The group knew that things are likely to get worse for Kent's residents before they get better as furlough ends and families who were just about managing are tipped over the edge.

In a first for local government, Kent county and district councils have boldly chosen to collaboratively share their data to get powerful cross-county insights that will drive their poverty prevention activity. The information will help them to target of a wide range of campaigns to residents such as employment support, free school meal take-up, public health interventions, housing initiatives and benefits take up.

Importantly, the project has transparency built-in so that councils can very easily benchmark with each other to identify and share best practice in a safe, collaborative way.

Join this webinar to hear:

- Kent County Council's vision for greater collaborative working with districts
- Folkestone and Hythe District Council's impact achieved so far from data-led poverty prevention campaigns
- How councils can use data to target the new Housing Support Grant most effectively

We will be joined by guest speakers, Zena Cooke, Corporate Director Finance at Kent County Council and Jane Worrell, Revenues and Benefits Senior Specialist at Folkestone and Hythe District Council.
21/10/202111:00 BST1.5 hours
Register
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