Income Support (IS)

Solutions
- Products
  
  Better Off Calculator
  Low Income Family Tracker
  Council Tax Reduction
  Multi Agency Safeguarding Tracker
  Sectors
  
  Local authorities
  
  Housing providers
  
  Charity sector
  
  Finance and utilities
  
  Client stories
  
  Your Housing Group increases a widower’s income by £1,320 a year
  
  Croydon Council helps over 200 homes improve their energy efficiency
  
  Using data led insights to take action on poverty in Redbridge
  
  Citizens Advice Caerphilly help 6,000 clients boost their income by £3 million
  
  Elite Supported Employment increased participant’s income by over £3,000
  
  Haringey Council used data analytics to pinpoint individual households who could be over £7,500 a year better off
  
  Housing providers boost income using the Better Off Calculator
  
  Incomes of over 1,000 customers boosted by almost £3 million
  
  Reimagine Debt – An approach to preventing debt that can be scaled across government
  
  New team created to help people clear debt and find work
  
  Tower Hamlets gives vulnerable residents the best possible support using LIFT
  
  Anglian Water improves customer service and first-time resolution
  
  How data-led take-up campaigns could help the DWP allocate £1.7 billion in unclaimed Pension Credit
  
  Haringey Council helped over 100 families claim Council Tax support worth nearly £1,000 each
  
  Northern Ireland Housing Executive maximises residents’ income by an average of £3,870
  
  The Guinness Partnership helps one tenant to receive £13,800 in unclaimed Severe Disability Premium
  
  Anglian Water uses data to improve customer journey and increase take-up of social tariffs
  
  How Rotherham Metropolitan Borough Council helped over 200 residents into work or training
  
  Prompted by the introduction of the Homelessness Reduction Act, Luton Council used data analysis to prevent hardship
  
  Gravesham Council helps pensioners to secure over £184,000 in unclaimed benefits
  
  View all
Policy and research
- Research and publications
  
  Missing out: £19 billion of support goes unclaimed each year
  Putting the ‘Universal’ into Universal Credit
  Evaluation of Local Welfare Assistance
  On Target: Protecting vulnerable households from the inflation crisis
  View all
  Projects
  
  Welsh Government
  Covid-19
  Living Standards Index for London
  View all
  Blog
  
  Autumn Statement 2023: Uprating benefits – the long view
  
  Autumn Statement 2023: A step forward after many steps back
  
  Universal Credit Managed Migration: What does it mean for local authorities, advice agencies and housing providers?
  
  View all

Upcoming live webinars

Title	Date	Start Time	Duration	Register
Reducing barriers to work using data led campaigns In September 2023 the UK experienced an economic inactivity rate of 21.3% and an estimated unemployment rate of 4.3%, both of which have increased compared to previous data. Economic inactivity has surpassed pre-pandemic levels, prompting government efforts to integrate this group into the workforce. Historically, policies under Universal Credit and legacy benefits emphasised pushing people into employment through conditionality and short term measures. Today, both major political parties are exploring ways to facilitate return to work and eliminate barriers to employment. However, the government is also extending conditionality and adopting a tougher stance on sanctions for a broader range of people. Haringey is home to a young, ethnically diverse population. In June 2023, almost one fifth of those between 16 to 65 were on Universal Credit. Nearly 7% of residents over 16 were claiming unemployment related benefits, a figure above the London average of 4.7% and the 3rd highest rate of all UK councils Haringey Council wanted to find ways to overcome barriers to employment for young people and families with children and has used data to achieve success with its employment support programmes. Join this webinar to learn: - The new carrot and stick policy changes designed to break down barriers to work and reduce economic inactivity - What Haringey Council did to increase take up of free childcare for two year olds to 70% - How Haringey Council successfully helped 95 NEETs on their employment journey With guest speakers from Haringey Council	29/11/2023j/n/Y	10:30 GMT2023-11-29T10:30:00ZH:i T	1.3 hours	Register
Policy review of 2023 and what 2024 may hold Join our last webinar of 2023 to hear our policy analysts review 2023's policy changes and big issues, from the ongoing cost of living and energy crises to the funding of local government and the Autumn Statement. We will highlight our policy findings from the year including our work that revealed that millions of households across the UK are missing out on £19 billion of support each year. We'll look at the role that data is playing in helping leading organisations to tackle these issues. Through case studies of different types of households we'll look at what the changes mean for families now, and what 2024 has in store. Along the way we'll share the positive impact that organisations we work with are having, and give practical solutions that others can adopt.	6/12/2023j/n/Y	10:30 GMT2023-12-06T10:30:00ZH:i T	1.3 hours	Register
How the debt sector is connecting people to support	31/1/2024j/n/Y	10:30 GMT2024-01-31T10:30:00ZH:i T	1.3 hours	Register

On-demand webinars

How water companies are closing the unclaimed support gap

How data made London’s pensioners better off by over £8 million

What the latest energy price cap will mean for low income families this winter

How housing providers are boosting the financial strength of customers during the cost of living crisis

View all events

About
- We believe in the power of data and technology to change lives
  
  Policy in Practice is a social policy software and analytics company working with councils, government, housing providers and community organisations. We are a team of policy experts who combine cutting-edge tech, insightful data and expert analysis. We help organisations analyse the impact of policy, identify and engage the people impacted, and track the effectiveness of interventions.
  
  Our award winning Better Off calculator, linked to from GOV.UK, helps around 10,000 people every day find out what support they may be eligible for. Our data analytics services help organisations find relationships in datasets and visualise the drivers of poverty. We use our policy expertise to drive change via evidence, publications and media.
  
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Income Support (IS)

An income-related (means-tested) benefit paid to working-age people on low income such as carers and lone parents. It is not usually paid to someone receiving Jobseeker’s Allowance or Employment and Support Allowance. It is one of the benefits being replaced by Universal Credit.

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Products

Better Off Calculator

Low Income Family Tracker

Council Tax Reduction

Multi Agency Safeguarding Tracker

Sectors

Research and publications

Missing out: £19 billion of support goes unclaimed each year

Putting the ‘Universal’ into Universal Credit

Evaluation of Local Welfare Assistance

On Target: Protecting vulnerable households from the inflation crisis

Projects

Welsh Government

Covid-19

Living Standards Index for London

Blog

Upcoming live webinars

On-demand webinars

We believe in the power of data and technology to change lives

Income Support (IS)

Get regular updates on our work

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