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Date

Start Time

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The efficiency imperative: driving impact via data driven outreach With increasing demand and shrinking resources, councils face growing pressure to deliver impactful support to vulnerable residents efficiently.

In this webinar, we explore how data driven outreach campaigns can help local authorities overcome these challenges and achieve impactful results.

Join us to hear from two leading local government organisations as they share their experiences using Campaign Manager, a powerful new feature of the LIFT platform.

Discover how they’ve leveraged their data using intelligent analytics to identify financially vulnerable residents, streamline their outreach processes, and maximise both resident outcomes and cost savings.

This session will cover:

- Strategies to manage rising demand with limited resources
- How data insights can drive targeted and efficient resident support
- Real world results from councils using Campaign Manager for impactful outreach campaigns

Join us to learn how your council can also turn insights into action and make smarter, data-driven decisions to support your communities.

With guest speakers:

- Seth Pearson, Darlington Partnership Director, Darlington Borough Council
- Sarah Small, Darlington Partnership Programme Officer, Darlington Borough Council
- Fahmida Rahman, Senior Policy Officer, Greater London Authority

26/3/2025

10:30am GMT

1.3 hours

Protecting vulnerable consumers in regulated sectors

30/4/2025

10:30am BST

1.3 hours

Harnessing data for regional impact: empowering local leaders to drive change Devolution is one of the core missions of the new government, promising a strong focus on giving local areas more control over services. To tackle economic inactivity, and with many people across the UK needing support, it’s vital that local authorities deliver effective, targeted interventions. The success of tailored, region-specific approaches depends on how well local areas can harness data to drive change.

Local organisations, from Mayoral Combined Authorities to county councils, need to deliver these crucial services. Accessing and using the data insights required to implement efficient and effective programmes is a challenge and, without localised data, decision making can become less accurate. This leads to inefficient resource allocation and missed opportunities to reach those who need help the most.

Data analysis offers the key to overcoming these challenges. By harnessing the power of local data, authorities can get the accurate insights they need to target support where it will be most effective. With the right insights, local areas can design and deliver services that are more tailored, timely and impactful, ensuring the right residents get the right support at the right time.

Proven results from current data led initiatives already show the transformative potential of this approach.

Join this webinar to hear from guest speakers who have successfully implemented data driven campaigns. They will showcase real world examples of how they have come together to achieve measurable outcomes.

We’ll also explore how these data insights can be applied to address key issues like economic inactivity, youth unemployment and social isolation to deliver lasting change across regions.

21/5/2025

10:30am BST

1.3 hours

Blog

How Universal Credit affects Council Tax Reduction Schemes

Zoe Charlesworth Published on 21st February 2018

Universal Credit means the default council tax reduction scheme is no longer the best option. Find out how support schemes need to change. With guest, Jenny Hoare from Wolverhampton City Council.The roll out of Universal Credit full service will change both the amount of Council Tax Support households receive and how much this will cost the council.

To best support all households, councils must understand the full impact that moving on to Universal Credit full service will have in their area. This information enables council to consider scheme change to support the most vulnerable households.

In this webinar, we explain the detail of how Universal Credit affects the Council Tax Support that households receive, the impact on cost to the council, and offer some rules of thumb on typical winners or losers, and suggest who may need support.

Listen back to learn:

how to model the impact of Universal Credit in your CTR scheme
why changing your CTR scheme for Universal Credit roll out is important
how certain groups of households will be affected
the impact on council spending
what you can do to protect vulnerable groups

With guest speaker Jenny Hoare, Wolverhampton City Council.View slides (no audio) hereDownload Council Tax Reduction Scheme modelling leaflet here
Download Universal Credit Roadmap here