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  Client stories
  
  How data has made London’s pensioners better off by over £19 million
  
  Data-led benefit take-up campaigns boost vulnerable people’s income
  
  Gravesham Council helps pensioners to secure over £184,000 in unclaimed benefits
  
  How targeted Discretionary Housing Payments reduced temporary accommodations at LB Redbridge
  
  Scope bridges the living standards gap finding over £134,000 in additional support for over 80 households with disabilities using the Better off Calculator
  
  Three London boroughs tackle child hunger by auto enrolment of 1,500 students in Free School Meals
  
  Richmond and Wandsworth Councils leverage data to identify over 3,500 low income families eligible for energy support packages
  
  Maximus empowers 7,300 households and uncovers £4 million in benefits in one year
  
  South Norfolk and Broadland Council optimises discretionary support allocation and debt recovery through data analysis
  
  Bracknell Forest’s journey from tackling homelessness to benefit take up and arrears recovery using data
  
  How East Riding of Yorkshire Council grew the income of 15,700 households by nearly £13 million
  
  Luton Council secures £4.6 million for older people by boosting Pension Credit take up by 70%
  
  Haringey Council reduces barriers to work with data led employment campaigns
  
  Anglian Water uses data to improve customer journey and increase take-up of social tariffs
  
  Kent county and district councils collaborate with data to tackle poverty
  
  Reimagine Debt – An approach to preventing debt that can be scaled across government
  
  Incomes of over 1,000 customers boosted by almost £3 million
  
  Elite Supported Employment increased participant’s income by over £3,000
  
  New team created to help people clear debt and find work
  
  Delivering unbroken support for 15,000 clients despite Covid-19
  
  Greenwich identifies £20 million of unclaimed benefits for residents
  
  Prompted by the introduction of the Homelessness Reduction Act, Luton Council used data analysis to prevent hardship
  
  How data-led take-up campaigns could help the DWP allocate £1.7 billion in unclaimed Pension Credit
  
  More cost-effective council tax reduction scheme for London Borough of Enfield
  
  80% of financially vulnerable people who engaged with DHP campaign received an average of £450
  
  How Rotherham Metropolitan Borough Council helped over 200 residents into work or training
  
  Islington Council secures over £1 million for pensioners in successful Pension Credit take-up campaign
  
  Your Housing Group increases a widower’s income by £1,320 a year
  
  Northern Ireland Housing Executive maximises residents’ income by an average of £3,870
  
  The Guinness Partnership helps one tenant to receive £13,800 in unclaimed Severe Disability Premium
  
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Policy and research
- Research and publications
  
  Missing out 2024: £23 billion of support goes unclaimed each year
  Back to work? How a tougher conditionality regime risks moving people away from employment
  Spring Budget 2024: Marginal tax rates improved for low earners and families but more to do
  People of pension age may be missing out on £5.2 billion
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  Projects
  
  Welsh Government
  Covid-19
  Living Standards Index for London
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  Blog
  
  Additional claims for Pension Credit in 2025 will eat into the planned savings from the Winter Fuel Payment cut
  
  Policy in Practice’s Christmas message 2024
  
  How will a single unique identifier improve safeguarding for children?
  
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Upcoming live webinars

Title	Date	Start Time	Duration	Register
Navigating the debt landscape in 2025: Emerging challenges and support strategies As we enter 2025 many families will be feeling the effects of Christmas spending on top of the cost of living crisis, rising inflation and higher interest rates. These existing pressures add to festive debt, further stretching household budgets, and many people are turning to credit to cover essential costs. Unsecured debts like credit cards, personal loans, and buy now pay later schemes are becoming more common, and some households are falling into a cycle of high interest borrowing that only worsens their financial situation. At the same time, a major issue is the £23 billion in unclaimed benefits and support that could help struggling families. Many people are unaware of the help available to them, and this gap in access to support remains a significant problem. This webinar will explore the key financial challenges facing households in 2025, and how organisations are responding to help people before they reach a crisis. We’ll discuss how frontline services can identify vulnerable people early and provide timely support. We’ll also explore how technology and data-driven solutions are helping organisations better engage with people, ensuring they get the right help at the right time. Join us to learn: - Key trends in debt in 2025 and the emerging challenges for households - The role of frontline services in providing early support to prevent long term financial harm - How organisations are using technology and data to engage vulnerable customers and close the support gap - Best practices for identifying unclaimed support and ensuring that people get the help they need	29/1/2025j/n/Y	10:30 GMT2025-01-29T10:30:00ZH:i T	1.3 hours	Register
How to securely share safeguarding data to prevent harm The responsibility to safeguard vulnerable residents lies with councils and a range of safeguarding partners, but too often vulnerability is identified too late. Limited data co-ordination between organisations makes it hard not only to identify people who need support before they hit a crisis, but also to understand whether they are known to other safeguarding agencies and the wider safeguarding landscape. Prevention is critical to improve safeguarding and we know that data needs to be more effectively shared across agencies if we are to better protect vulnerable people and reduce the potential of people falling into the social care system. This is a big challenge. Join this webinar hear the latest learnings from a powerful project, backed by the LGA and NHS Digital, to link data across adult services, children’s services, public health, the NHS, Police and Fire and Rescue Services.	26/2/2025j/n/Y	10:30 GMT2025-02-26T10:30:00ZH:i T	1.3 hours	Register