We believe in the power of data and technology to change lives

Our tools help local authorities tackle the drivers of poverty and
accurately target support, to drive change

The pandemic has impacted millions of people, including those who have no experience of the benefits system.

One in three households have lost income because of Covid-19, and nearly half of people with children have lost household income. Over 7 million UK adults are behind on their household bills.

This drop in the nation’s financial resilience means that local authorities are faced with higher demand for support.

Policy in Practice can help local authorities get the clarity needed to better support residents, and improve social outcomes. Through income maximisation and improved debt management, local authorities can create financial stability within their residents and their council.

By using data intelligently to identify and support people who are most vulnerable, local authorities can manage demand more effectively. Targeting support early helps to build a pathway to independence.

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LIFT helps you to identify vulnerability, target support and track change using data analysis
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CTR modelling helps you to design the best possible scheme to support your low-income residents
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The Benefit and Budgeting Calculator helps you grow the financial strength of your residents

LIFT platform

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Administrative datasets can yield powerful insights that give a fuller picture, and help drive change. LIFT allows local authorities to combine their datasets with our policy engine to make better decisions.

You can see how individual households are impacted by policy changes, now and in the future. Use the information to identify the most vulnerable families, target support to them, and track the change.

Identify vulnerability

Proactively target support

Track progress over time

Our local authority clients use LIFT to:

  • Tackle problem debt and arrears
  • Maximise the income of households
  • Evidence return on investment in support
  • Identify and support families at risk of eviction
  • Avoid unnecessary cost by preventing hardship
  • Limit and mitigate the local impact of COVID-19
  • Understand current and future demand for services
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Data analytics using the LIFT platform allows Haringey Council to identify vulnerable residents, target relevant support and track changes in living standards. The corporate board identified that people, culture and processes can be a barrier to the wider use of data.

LIFT helped Haringey Council to improve the financial resilience of carers. It also helped the council by tackling both the data challenge, and the people, processes and culture challenge that Haringey and many other councils face. The financial return was over £560,000 to residents and over £162,000 to the council.

Each household helped by the campaign was better off by almost £37,000 in total, or £7,534 per year for five years.

Council Tax Reduction Scheme Modelling

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It’s difficult to be sure you have the fairest and most effective Council Tax support scheme, especially when caseloads change dramatically.

We help councils model different schemes based on many complex and combined local factors. Using data-led analytics we clearly show how different groups of residents will be affected by scheme changes, in advance.

Model different council tax support schemes side by side

See how changes will affect costs, collection and arrears

Understand the likely impact on vulnerable groups

Our local authority clients use our Council Tax support scheme modelling to:

  • See how changes affect costs, arrears and collection
  • Compare caseload costs with other local authorities
  • Get detailed insights for Members and consultation
  • Understand the impact on vulnerable groups
  • Understand the impact of Universal Credit
  • Model scheme costs into the future
  • Give stakeholders confidence

Allan Clark, Revenues and Benefits Manager, discusses how Barnet Council have adapted their Council Tax Reduction Scheme for Universal Credit using Policy in Practice’s data modelling.

Benefit and Budgeting Calculator

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Our award-winning Benefit and Budgeting Calculator is the best tool to help you grow the financial strength of your residents.

The calculator helps you build the financial strength of your residents without needing to be a welfare expert. The tool helps you securely and confidentially assess your resident’s unique situation to pinpoint benefits they may be eligible for, to give them the widest possible range of support. It uses your resident’s information to calculate their future income to help them plan from month to month, so they can take control of their money and become financially stronger.

Whether you offer a self serve calculator on your website or liaise directly with your clients by phone and email, you can be confident that you are giving the most accurate and up to date guidance, as efficiently as possible.

Identify vulnerability

Advise on benefits eligibility

Give greater budgeting visibility

Our local authority clients use the Benefit and Budgeting Calculator to:

  • Accurately maximise income
  • Compare different scenarios
  • Create a positive action plan
  • Explain complex changes simply
  • Identify ways to improve budgeting
  • Give consistent and up-to-date guidance
  • Save, store and access cases efficiently
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Andy Johnson, Employment Solutions Officer at Rotherham Metropolitan Borough Council discusses how Rotherham’s Employment Solutions Team are using data to increase people’s income.

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Register for an upcoming webinar

TitleDateStart TimeDurationRegister
How to identify and support Just About Managing households using data The government has said it wants to make life easier for the 'squeezed middle' or people who are just about managing. These are the families who are not rich and they are also not those on the lowest incomes. Despite most being in work, they are struggling to meet their cost of living and it is no wonder.

The cost of living hit a 30-year high in February with inflation running at 6.2% and outpacing wage growth. Electricity bills were up nearly 20% in the year to January 2022, and gas bills by 28%, with further rises expected. Private rental prices across the UK went up by 2% in the year to January, the highest rate for five years; in the East Midlands that figure was 3.6%.

We know that one in five UK adults (10.3 million people) have less than £100 in savings, one in ten have no savings at all and more than a quarter have less than £500. Many are one broken appliance away from slipping into debt.

Local authorities want to help families who are struggling now to avoid a crisis down the line yet they have little or no visibility over people who are not already claiming benefits. Now though, analysis of other datasets can be used to get a clearer picture of families who are just about managing.

Join this webinar to learn:

- Who is just about managing now but at risk in the future due to the rising cost of living
- Which datasets can be used to identify families in danger of debt
- How local authorities can target support to avert crisis
29/6/202210:30 BST1.3 hours
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