We believe in the power of data and technology to change lives

Our tools help local authorities tackle the drivers of poverty and
accurately target support, to drive change

The pandemic has impacted millions of people, including those who have no experience of the benefits system.

One in three households have lost income because of Covid-19, and nearly half of people with children have lost household income. Over 7 million UK adults are behind on their household bills.

This drop in the nation’s financial resilience means that local authorities are faced with higher demand for support.

Policy in Practice can help local authorities get the clarity needed to better support residents, and improve social outcomes. Through income maximisation and improved debt management, local authorities can create financial stability within their residents and their council.

By using data intelligently to identify and support people who are most vulnerable, local authorities can manage demand more effectively. Targeting support early helps to build a pathway to independence.

LIFT helps you to identify vulnerability, target support and track change using data analysis
CTR modelling helps you to design the best possible scheme to support your low-income residents
The Benefit and Budgeting Calculator helps you grow the financial strength of your residents

LIFT platform

Administrative datasets can yield powerful insights that give a fuller picture, and help drive change. LIFT allows local authorities to combine their datasets with our policy engine to make better decisions.

You can see how individual households are impacted by policy changes, now and in the future. Use the information to identify the most vulnerable families, target support to them, and track the change.

Identify vulnerability

Proactively target support

Track progress over time

Our local authority clients use LIFT to:

  • Tackle problem debt and arrears
  • Maximise the income of households
  • Evidence return on investment in support
  • Identify and support families at risk of eviction
  • Avoid unnecessary cost by preventing hardship
  • Limit and mitigate the local impact of COVID-19
  • Understand current and future demand for services
Haringey Council Logo

Data analytics using the LIFT platform allows Haringey Council to identify vulnerable residents, target relevant support and track changes in living standards. The corporate board identified that people, culture and processes can be a barrier to the wider use of data.

LIFT helped Haringey Council to improve the financial resilience of carers. It also helped the council by tackling both the data challenge, and the people, processes and culture challenge that Haringey and many other councils face. The financial return was over £560,000 to residents and over £162,000 to the council.

Each household helped by the campaign was better off by almost £37,000 in total, or £7,534 per year for five years.

Council Tax Reduction Scheme Modelling

It’s difficult to be sure you have the fairest and most effective Council Tax support scheme, especially when caseloads change dramatically.

We help councils model different schemes based on many complex and combined local factors. Using data-led analytics we clearly show how different groups of residents will be affected by scheme changes, in advance.

Model different council tax support schemes side by side

See how changes will affect costs, collection and arrears

Understand the likely impact on vulnerable groups

Our local authority clients use our Council Tax support scheme modelling to:

  • See how changes affect costs, arrears and collection
  • Compare caseload costs with other local authorities
  • Get detailed insights for Members and consultation
  • Understand the impact on vulnerable groups
  • Understand the impact of Universal Credit
  • Model scheme costs into the future
  • Give stakeholders confidence

Allan Clark, Revenues and Benefits Manager, discusses how Barnet Council have adapted their Council Tax Reduction Scheme for Universal Credit using Policy in Practice’s data modelling.

Benefit and Budgeting Calculator

Our award-winning Benefit and Budgeting Calculator is the best tool to help you grow the financial strength of your residents.

The calculator helps you build the financial strength of your residents without needing to be a welfare expert. The tool helps you securely and confidentially assess your resident’s unique situation to pinpoint benefits they may be eligible for, to give them the widest possible range of support. It uses your resident’s information to calculate their future income to help them plan from month to month, so they can take control of their money and become financially stronger.

Whether you offer a self serve calculator on your website or liaise directly with your clients by phone and email, you can be confident that you are giving the most accurate and up to date guidance, as efficiently as possible.

Identify vulnerability

Advise on benefits eligibility

Give greater budgeting visibility

Our local authority clients use the Benefit and Budgeting Calculator to:

  • Accurately maximise income
  • Compare different scenarios
  • Create a positive action plan
  • Explain complex changes simply
  • Identify ways to improve budgeting
  • Give consistent and up-to-date guidance
  • Save, store and access cases efficiently

Andy Johnson, Employment Solutions Officer at Rotherham Metropolitan Borough Council discusses how Rotherham’s Employment Solutions Team are using data to increase people’s income.

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Register for an upcoming webinar

TitleDateStart TimeDurationRegister
How housing providers can boost the income of tenants One in three households have lost income because of Covid-19 and over 7 million UK adults are behind on their household bills. The drop in the nation’s financial resilience, together with the end of the eviction ban, means that housing providers are braced for higher demand for support.

Yet we know that over £10 billion of benefits are unclaimed by working-age households each year.

In this webinar we will showcase the work of two housing providers who have each secured millions of pounds worth of increases in income for their tenants, boosting their financial resilience and improving their quality of life.

Join this webinar to learn:
- Which benefits were most underclaimed by tenants
- How the housing providers engaged with tenants
- How the housing providers secured the increased income for tenants
23/6/202110:30 BST1.3 hours
Register
West Midlands: Boost safeguarding through multi-agency data sharing The responsibility to safeguard vulnerable residents lies with councils and a range of safeguarding partners, but too often vulnerability is identified too late. Limited data co-ordination between organisations makes it hard not only to identify people who need support before they hit a crisis, but also to understand whether they are known to other safeguarding agencies and the wider safeguarding landscape.

Prevention is critical to improve safeguarding and we know that data needs to be more effectively shared across agencies if we are to better protect vulnerable people and reduce the potential of people falling into the social care system. This is a big challenge.

Join our meeting to hear learnings from a powerful project, backed by the LGA and NHS Digital, to link data across adult services, children's services, public health, the NHS, Police and Fire and Rescue Services.

Join us to hear:

- How this innovative and ground-breaking approach to combining administrative datasets has created a clear view of safeguarding concerns across all partners
- How new smart approaches to data management have tackled the security and data governance challenges
- How the data is brought to life to help multi-agency safeguarding (MASH) teams, social workers and all frontline safeguarding teams to improve communication, liaison and decision making

With guest speaker Paul Withers, Data Protection Manager, Walsall Council.
9/7/202110:00 BST1.5 hours
Register
Back to normal: coping when Covid-19 welfare support is withdrawn In response to the devastating impact that Covid-19 has had on the economy the government invested significant resources in supporting people whose income has been affected by the pandemic.

As we turn the corner on tackling the virus so we're starting to see the end of the protections that were put in place. The furlough scheme is set to end on 30 September, as is the support for self-employed people, and other protections have either already ended or are set to end soon.

Yet the future for jobs and job seekers is far from certain. In this webinar we will explore the protections that are ending and the role that data can play to help local authorities identify vulnerability in advance, target support and track change.

Join this webinar to learn:

- Which Covid-19 protections are ending, and when, and what this means for low-income households
- What the end of the eviction ban may mean for people facing problem debt
- How data can help local authorities to model demand for services in an uncertain future
21/7/202110:30 BST1.3 hours
Register
Presentation of findings: Low Income Londoners - How Covid has affected Londoners As part of our continuing data-led investigation into the causes and consequences of poverty in London we share the findings of our latest analysis to reveal how the pandemic has impacted low-income Londoners.

This latest Living Standards Index brings to life administrative data from nearly half a million low-income London households which has been shared by 14 London Boroughs.

Join us in this session as we present our latest findings on:

- Caseload changes
- The cost of Council Tax Support
- Worklessness
- Relative poverty
- Housing affordability
21/7/202115:00 BST1.5 hours
Register
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