We believe in the power of data and technology to change lives

Our tools help local authorities tackle the drivers of poverty and
accurately target support, to drive change

The pandemic has impacted millions of people, including those who have no experience of the benefits system.

One in three households have lost income because of Covid-19, and nearly half of people with children have lost household income. Over 7 million UK adults are behind on their household bills.

This drop in the nation’s financial resilience means that local authorities are faced with higher demand for support.

Policy in Practice can help local authorities get the clarity needed to better support residents, and improve social outcomes. Through income maximisation and improved debt management, local authorities can create financial stability within their residents and their council.

By using data intelligently to identify and support people who are most vulnerable, local authorities can manage demand more effectively. Targeting support early helps to build a pathway to independence.

LIFT helps you to identify vulnerability, target support and track change using data analysis
CTR modelling helps you to design the best possible scheme to support your low-income residents
The Benefit and Budgeting Calculator helps you grow the financial strength of your residents

LIFT platform

Administrative datasets can yield powerful insights that give a fuller picture, and help drive change. LIFT allows local authorities to combine their datasets with our policy engine to make better decisions.

You can see how individual households are impacted by policy changes, now and in the future. Use the information to identify the most vulnerable families, target support to them, and track the change.

Identify vulnerability

Proactively target support

Track progress over time

Our local authority clients use LIFT to:

  • Tackle problem debt and arrears
  • Maximise the income of households
  • Evidence return on investment in support
  • Identify and support families at risk of eviction
  • Avoid unnecessary cost by preventing hardship
  • Limit and mitigate the local impact of COVID-19
  • Understand current and future demand for services
Haringey Council Logo

Data analytics using the LIFT platform allows Haringey Council to identify vulnerable residents, target relevant support and track changes in living standards. The corporate board identified that people, culture and processes can be a barrier to the wider use of data.

LIFT helped Haringey Council to improve the financial resilience of carers. It also helped the council by tackling both the data challenge, and the people, processes and culture challenge that Haringey and many other councils face. The financial return was over £560,000 to residents and over £162,000 to the council.

Each household helped by the campaign was better off by almost £37,000 in total, or £7,534 per year for five years.

Council Tax Reduction Scheme Modelling

It’s difficult to be sure you have the fairest and most effective Council Tax support scheme, especially when caseloads change dramatically.

We help councils model different schemes based on many complex and combined local factors. Using data-led analytics we clearly show how different groups of residents will be affected by scheme changes, in advance.

Model different council tax support schemes side by side

See how changes will affect costs, collection and arrears

Understand the likely impact on vulnerable groups

Our local authority clients use our Council Tax support scheme modelling to:

  • See how changes affect costs, arrears and collection
  • Compare caseload costs with other local authorities
  • Get detailed insights for Members and consultation
  • Understand the impact on vulnerable groups
  • Understand the impact of Universal Credit
  • Model scheme costs into the future
  • Give stakeholders confidence

Allan Clark, Revenues and Benefits Manager, discusses how Barnet Council have adapted their Council Tax Reduction Scheme for Universal Credit using Policy in Practice’s data modelling.

Benefit and Budgeting Calculator

Our award-winning Benefit and Budgeting Calculator is the best tool to help you grow the financial strength of your residents.

The calculator helps you build the financial strength of your residents without needing to be a welfare expert. The tool helps you securely and confidentially assess your resident’s unique situation to pinpoint benefits they may be eligible for, to give them the widest possible range of support. It uses your resident’s information to calculate their future income to help them plan from month to month, so they can take control of their money and become financially stronger.

Whether you offer a self serve calculator on your website or liaise directly with your clients by phone and email, you can be confident that you are giving the most accurate and up to date guidance, as efficiently as possible.

Identify vulnerability

Advise on benefits eligibility

Give greater budgeting visibility

Our local authority clients use the Benefit and Budgeting Calculator to:

  • Accurately maximise income
  • Compare different scenarios
  • Create a positive action plan
  • Explain complex changes simply
  • Identify ways to improve budgeting
  • Give consistent and up-to-date guidance
  • Save, store and access cases efficiently

Andy Johnson, Employment Solutions Officer at Rotherham Metropolitan Borough Council discusses how Rotherham’s Employment Solutions Team are using data to increase people’s income.

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Register for an upcoming webinar

TitleDateStart TimeDurationRegister
Designing a post pandemic council tax reduction scheme As a result of the income shocks brought on by the pandemic more people are now in need of council tax support, yet many who are eligible aren't claiming and debt is rising.

Evidence shows that people claiming Universal Credit for the first time are starting benefits with higher debt. This reflects both the time taken to navigate the benefit system and delay in application.

For councils, council tax support caseloads have gone up and, because more people are on Universal Credit which can fluctuate from month to month, administration costs have too.

More income shocks are on the way as furlough, the £20 uplift to Universal Credit and other Covid-related supports are withdrawn. Extra temporary funding is available this year but who should councils target this funding to, and how can they design a council tax support scheme that is flexible enough to deal with changing caseloads and funding?

Join this webinar to hear:

- Latest thinking about how Council Tax Reduction Schemes can more easily target those most in need
- How to balance the need to stay within budget with the need to meet political commitments
- Emerging trends for the future
25/8/202110:30 BST1.3 hours