The LIFT Dashboard has been invaluable in helping us help our customers to maximise their income and helping the most vulnerable of the people in our district to help themselves. One household identified as at risk by the LIFT dashboard was behind with their council tax and they had liability orders. Because of the money we were able to get for them they cleared out the old debt and they are now paid to debt for 2019 and 2020.
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We want to move beyond sticking plaster solutions. If we can promote work and independence by understanding who’s impacted by welfare reforms we’ll have more resources available for those who still need our support.
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One of the first people to record was a household that was identified by the LIFT dashboard at risk. They were behind in their council tax, tax debt, they had liability orders and because of the money that we were able to get for them, that cleared out the old debt and they are now currently paid to debt for 2019 and 2020.
Nick Harvey and Jane Worrell, Folkestone and Hythe District Council
The high-level, astonishing figures in the Policy Impact Analysis report allowed us to highlight the need for continued welfare resources to elected members and other local decision-makers.
We want to move beyond sticking plaster solutions. If we can promote work and independence by understanding who’s impacted by welfare reforms we’ll have more resources available for those who still need our support.
I can’t see whether the people being clobbered by reductions in council tax support or under-occupation are the same people that have been clobbered by other reforms.
We noticed that we had a fair amount of Discretionary Housing Payment budget left and we used LIFT to target those who should be eligible for a DHP. In November we had 26 applications for DHP with 22 awarded and in December we had 72 applications and 62 awards. So our numbers reflect that the campaign did have an effect with maximizing people’s income.
Nick Harvey, Folkestone and Hythe District Council
Universal Credit roll out meant the cost of administering our council tax support scheme was becoming unsustainable. Policy in Practice’s modelling gave us the data our Members needed to understand the risk of ‘doing nothing’. They were able to agree to an amended scheme that will deliver a cost neutral solution for 2019/20 and minimise the impact on our most vulnerable customers.
The reason we were able to get to the scheme that we finally got to was due to the depth of the analysis that was carried out by Policy in Practice on our behalf, and it was a massive help.
The LIFT Dashboard has given us the opportunity to be even more targeted with the take-up work we’re doing and become much smarter in using our resources. Now we’re targeting people who we are much more confident are likely to be missing out on benefits.
The more timely your data, the more powerful it is. If you want to operationalise the information you’re using it’s absolutely critical that the data is timely.
