At North Hertfordshire District Council we wanted to spend more of our budget on council tax support whilst making sure we factored in the effects of welfare reforms. Policy in Practice helped us to accurately model our best CTRS scheme and establish the ideal level.
We want to move beyond sticking plaster solutions. If we can promote work and independence by understanding who’s impacted by welfare reforms we’ll have more resources available for those who still need our support.
With your anonymised data sets and our software we show how individual households are affected by cumulative and aggregate welfare reforms, now and in the future.
Use the information to make objective decisions, allocate budgets, explain the real picture to stakeholders and plan how to mitigate negative impacts on families.
We help organisations see how individual households are impacted by each change in policy, and all changes combined, both now and in the future. Our LIFT dashboard uses local authority data sets. When added to our powerful modelling engine, powerful insights are revealed. This information lets organisations understand the impact of reforms on individual households. This means they can proactively get the right support to the right people, at the right time. See trends and track the impact of interventions over time via a self service dashboard.
Local priorities differ and local council support schemes must too. We help councils model different council tax support options, taking into account uprating and future changes in policy. Our experience of working with over fifty local authorities, and modelling the impact of scheme options on each household, can help your inform your ideas and to ultimately develop policy that best meets local needs.
Working with Policy in Practice, we have developed the LIFT Dashboard to help us build on our early intervention and prevention approaches enabling proactive targeting that makes a real difference for our residents going through hard times.
The LIFT Dashboard has been invaluable in helping us help our customers to maximise their income and helping the most vulnerable of the people in our district to help themselves. One household identified as at risk by the LIFT dashboard was behind with their council tax and they had liability orders. Because of the money we were able to get for them they cleared out the old debt and they are now paid to debt for 2019 and 2020.
I can’t see whether the people being clobbered by reductions in council tax support or under-occupation are the same people that have been clobbered by other reforms.
Policy in Practice provided much deeper analysis of our data than we can do in the local authority. Their data is useful, they gave us graphs, highlights and visualisations that brings the messages to life and helps with that decision making.
Sally Sanders, Enfield Council
Policy in Practice’s detailed and powerful analysis pointed us in the right direction and has been the main driver of the changes we’ve made to our Council Tax Reduction scheme, and the levels of support we’ve been able to build into it.
Working with Policy in Practice, we have used the information to develop the right tools and new practices to create an early intervention and prevention approach that makes a real difference for our residents going through hard times.
Universal Credit roll out meant the cost of administering our council tax support scheme was becoming unsustainable. Policy in Practice’s modelling gave us the data our Members needed to understand the risk of ‘doing nothing’. They were able to agree to an amended scheme that will deliver a cost neutral solution for 2019/20 and minimise the impact on our most vulnerable customers.
The LIFT Dashboard has allowed us to draw together previously disparate databases into one easily accessible platform. It maps our data against future predicted changes in inflation of household goods and predicted welfare changes and gives the team an easily accessible platform to see what residents’ situations are.
Working with Policy in Practice has been a game changer for us. I have proven that the recommendations you gave in our Policy Impact Analysis have achieved results. You were absolutely on the money.