Better Off Calculator
Maximise your customers’ income
Two million people have benefited from the Better Off Calculator this year via GOV.UK or through our network of over 250 clients
Better Off Calculator
“The Better Off Calculator has been hugely central to our response to the various financial pressures on our tenants. Since January 2021 over £3.5 million in additional benefits has been generated through the calculator. There's also been £850,000 in extra income generated to rent accounts, reducing or wiping out rent arrears for some tenants.”
Better Off Indicator
“In the last year, we have engaged 1,342 households with our Better Off Calculator and we've seen a potential benefit increase of £1,661,886. Not only that, we have worked with Policy in Practice to integrate the Standard Financial Statement to align our income and expenditure with the wider financial services sector.”
Better Off Apply
“Our bespoke Benefits Calculator, developed with Policy in Practice, checks whether customers are claiming all the benefits their household is entitled to and assesses them for our discounted tariffs. Over the past year we’ve been able to signpost customers to more than £2.6 million of potential unclaimed benefits, and a total of £8.6 million since 2020. In some cases we know this assessment has helped customer to access more than £3,000 in benefits they didn’t realise they were entitled to.”
Better Off Score
“The scale of success is absolutely phenomenal. We got 95% of our clients identified with potential for extra benefits and support, which was significant. On average we've unlocked a life enhancing amount of £583 per household per month. Some of our clients have really complex situations and low incomes; that amount of money is life changing.”
How clients use the Better Off Calculator
Tenancy sustainment
Housing providers use the Better Off Calculator to create long term sustainable tenancies by maximising incomes and simplifying budget management
Social tariff modelling
Utility providers use the Better Off Calculator to administer their social tariffs and boost the visibility of their support, while identifying wider unclaimed benefits in the one process
Integrate income maximisation
Organisations use our easy API to seemlessly integrate income maximisation into their existing customer journeys to build financial resilence
Standard Financial Statement
SFS spending guidelines in the budgeting section of the Better off Calculator are available to assist with debt conversations providing a digital way to complete a user's budget in a SFS recognised format
Customer self serve
Self serve calculators enable customers to check their own eligibility for benefits or prepare in advance of advice sessions or meeting with an advisor
Apply Once
Local authorities with discretionary funds use the Better Off Calculator to target support where it's most needed, evidencing consistency and impact
Portfolio scoring
Organisations with existing customer datasets use Better Off Score to see which customers are eligible for and missing out on support
Debt support
Debt support organisations use the Better Off Calculator to empower consumers to see what benefits and support they may be missing out on so they can optimise their income
Popular uses
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Integrations and partners
Partners seamlessly integrate our award winning benefits calculator into their existing solutions such as self serve portals, income and expenditure forms, CRMs and debt platforms. This enables financial services organisations to better support customers with income maximisation, demonstrate compliance with FCA regulations and set themselves apart from competition in tenders where social value is an essential feature.
Speak to us to learn more about our existing integrations and partnerships
Frequently asked questions
Client case studies
See all case studies
Innovating financial support: how Sovereign Network Group is tackling the cost of living crisis
How integration helped British Gas Energy Trust reach those most in need
How Thames Water is using data to automatically enrol customers in need
How South West Water used data to tackle water poverty and cut debt
South Norfolk and Broadland Council streamline support for applications with Better Off Apply
How targeted Discretionary Housing Payments reduced temporary accommodations at Redbridge Council
Scope finds over £134,000 in support for over 80 households with disabilities using the Better off Calculator
Maximus empowers 7,300 households and uncovers £4 million in benefits in one year
Anglian Water uses data to improve customer journeys and increase the take up of social tariffs
Powerful alone, even better together
The Better Off platform uses innovative technology to proactively identify and resolve vulnerability, uncovering financial hardship and safeguarding risks. Built on our industry leading research, the platform drives efficiency, lowers costs and improves lives. Each tool is powerful alone and even better together
Low Income Family Tracker
Intelligent data analytics software to help you maximise your residents' income and reduce your costs
Policy analysis
Get independent essential expert social policy modelling and analysis to help you make better data evidenced decisions
Multi Agency Safeguarding Tracker
Software to help safeguarding professionals securely share headline data and make more informed safeguarding decisions
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