Removing roadblocks: How to simplify application processes for benefits and support
23 October
The cost of living crisis may have fallen off the front pages but getting help to people who need it most is as important as ever. In 2024 a third of adults are struggling to cope financially and over 1 in 5 adults are living in poverty.
Each year, people miss out on an estimated £23 billion in benefits and support due to stigma and the complexity and confusion that is seemingly baked into the welfare system.
This webinar will focus on identifying and removing barriers that prevent eligible people from accessing the support they need. Attendees will gain insights into innovative approaches that leading organisations are taking to enhance customer engagement, streamline application processes, and ultimately, increase the take up of social tariffs and other benefits.
Join us and our guest speakers to learn what other organisations are doing to remove the roadblocks to support and benefits.
Listen back to hear
- Identifying and understanding the roadblocks - Rich Jones, Senior Policy and Data Analyst, Policy in Practice
- Broadland District Council and South Norfolk Council Case study- Lindsay Sayer, Partnership and Innovation Senior Manager
- Apply Once in the Better Off Calculator - Genevieve Orford, Chief Product Officer, Policy in Practice
- Questions and answers with our panel
