In this short demo of the LIFT Platform, we look at how councils can identify residents who are financially vulnerable; how they can proactively target support to them and how they can track their journey over time.
View the demo to see how councils identify:
- people affected by changes to Universal Credit and the benefit cap
- households that have been made newly vulnerable by the COVID-19 pandemic
- households that don’t have any financial resilience
- trends that bring households to this place
- benefit and support take up
The demo also shows how councils can reach out to individual households identified by LIFT and, using our Better Off Calculator, a personal review of the family’s income and expenditure can uncover ways to boost financial resilience.
View the demo
When trying to do something different and taking a proactive approach within the discretionary awards team, the LIFT platform gave us effective analysis to target the right residents at the right time, which has been even more important this year. Now that we've successfully proven the concept of using data to identify vulnerability and target support that has been central to our DHP take up campaign, we are doing more. We will use these learnings to proactively focus our DHP take up work on more residents in need, to help them stay in their homes and to build their financial resilience.