Despite rising food costs and increasing pressure on family budgets, many children in South Cambridgeshire who were eligible for Free School Meals (FSM) were not receiving them. Some parents were unaware of the support, assumed they would not qualify, or found the application process complex.
The district council could identify families likely to be entitled to FSM, but it could not see which families were already claiming. The county council, which holds school census data, could see those already claiming but not those who were entitled but not claiming.
Without combining datasets, neither authority had a full picture. This meant dozens of children who should have been receiving Free School Meals were going without a daily nutritious meal and schools were missing out on the associated funding.
The councils needed a way to identify families that were entitled but not claiming, and remove every barrier to accessing support.