Case Studies Archive | Page 3 of 3

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Missing out 2025: New figures on unclaimed support and how organisations are closing the gap Each year, billions of pounds in financial support go unclaimed by people who are eligible to receive it.

This webinar will share the headline findings from our third annual Missing Out report, including updated figures and key trends from the past year. For the first time, our analysis includes a local breakdown of unclaimed support for each local authority in Great Britain, helping you understand the picture in your area.

Join us to hear from a panel of frontline organisations across sectors who are working to close the gap. From local authorities and advice services to finance, utilities and housing, organisations are having an impact to improve awareness, simplify access and deliver meaningful results for their communities.

We will explore how practical solutions like LIFT and Apply Once are helping to embed this change and support coordinated outreach at scale.

Whether you work in policy, delivery or support, this session will help you understand the scale of the issue, methods that are working to address it and what more can be done.

Join us to:
• Hear new data on the value of unclaimed support across the UK and regionally, and why people miss out
• Discover how different sectors are responding and what impact they’re having
• Find out how tools and funding, including the Crisis and Resilience Fund, are being used to reach people, and hear how you can help close the gap in your sector

24/9/2025

10:30am BST

1.3 hours

Overcoming the data disconnect in safeguarding Too often, vulnerable people are only identified when it is already too late. Safeguarding professionals are forced to make decisions with only part of the picture, as crucial information is spread across disconnected services and systems. This makes it harder to spot risks, see patterns or act early, leading to delayed or inappropriate support.

In this webinar, we’ll explore how councils and safeguarding partners are tackling this challenge by improving the way data is shared and used. You’ll hear about practical approaches to using daily, structured data feeds to inform decisions, identify concerns earlier and support coordinated prevention work across teams.

We’ll also look at real life examples of how better access to safeguarding data is already helping professionals to take timely, more targeted action, and how they are beginning to evidence impact.

22/10/2025

10:30am BST

1.3 hours

Luton Council secures £4.6 million for older people by boosting Pension Credit take up by 70%

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Anglian Water uses data to improve customer journeys and increase the take up of social tariffs

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Islington Council secures over £1 million for pensioners in successful Pension Credit take up campaign

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Policy in Practice helps councils allocate £18.5 million in Household Support Funds

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Haringey Council reduces barriers to work with data led employment campaigns

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How Rotherham Metropolitan Borough Council helped over 200 residents into work or training

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How data led take up campaigns could help the DWP allocate £1.7 billion in unclaimed Pension Credit

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The Guinness Partnership helps one tenant to receive £13,800 in unclaimed Severe Disability Premium

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Missing out 2025: New figures on unclaimed support and how organisations are closing the gap

Luton Council secures £4.6 million for older people by boosting Pension Credit take up by 70%

Anglian Water uses data to improve customer journeys and increase the take up of social tariffs

Islington Council secures over £1 million for pensioners in successful Pension Credit take up campaign

Policy in Practice helps councils allocate £18.5 million in Household Support Funds

Haringey Council reduces barriers to work with data led employment campaigns

How Rotherham Metropolitan Borough Council helped over 200 residents into work or training

How data led take up campaigns could help the DWP allocate £1.7 billion in unclaimed Pension Credit

The Guinness Partnership helps one tenant to receive £13,800 in unclaimed Severe Disability Premium

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Pensioner poverty: Committee backs key changes we called for