Apply Once
Single, automated route to local support
Apply Once
Save time for applicants and advisors by allowing users to enter their information and upload supporting evidence just once, using the same details to apply for multiple means tested and discretionary support schemes across councils, central government, utility companies and other organisations
Raise awareness by highlighting your scheme on GOV.UK, enabling assisted assessments through your advice and local community service partners and promoting the scheme on your own application page
Assess eligibility for £24 billion of unclaimed support, helping applicants access means tested support and reducing the likelihood that they will need discretionary support in the future
Share data across the organisation so teams can see application status, understand who is accessing support and target spending more effectively
Better Off for all
Apply Once enables the Better Off Calculator to become the system that multiple teams use to assess and administer claims, creating a clear and consistent process across all of your discretionary support schemes
For residents
For staff
For the local authority
Built for Crisis and Resilience Fund (CRF) reporting and accountability
The CRF guidance introduces six monthly returns to the Department for Work and Pensions, with more detailed reporting on spend, outcomes and household impact to demonstrate progress towards financial resilience.
For many councils still managing discretionary support through spreadsheets and manual processes, meeting these requirements is a major challenge, consuming officer time, increasing the risk of error and limiting visibility across schemes.
Apply Once provides comprehensive insight into demand, spend and outcomes, automatically capturing and consolidating data as applications are processed. This enables local authorities to produce robust CRF reporting at pace, evidence impact consistently across schemes and meet statutory deadlines with confidence.
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