“Data is key to enabling us to target those families that we know could potentially be hitting crisis point and without it we would be working in the dark.”
Julia Pitt, Director of Gateway Services, Croydon Council
Short of time? Listen to our guest speaker only (with subtitles)
Watch the video below to see how Croydon Council’s Gateway Service is changing the lives of their residents
Croydon Council has adopted an early intervention and prevention approach to helping families affected by welfare reforms. Called Gateway, the award-winning programme uses tools, including a LIFT Dashboard developed by Policy in Practice, to help it identify households at risk and target tailored support to people before they reach crisis point. The approach sees the council using its own data to proactively tackle poverty and prevent homelessness.
Gateway has been shortlisted for an MJ Award in the delivering better outcomes category. Ahead of the awards ceremony Julia Pitt, Director of Gateway Services, joined our webinar to talk about the programme, the results it’s achieved so far and the impact it’s having on Croydon’s residents.
Listen back to hear:
- how the Gateway programme was developed
- how the change from reactive to proactive support has been achieved
- what positive outcomes have been achieved