How councils can recover from COVID-19

On-demand webinar

COVID-19 has created residents who are newly financially vulnerable and who will be looking to you for help in the near future. But who are these people, and what action can you take now to stop them falling into crisis? And, critically, how will your support services need to adapt?

Listen back to learn:

  • What the best and worst case scenarios may be for councils in 2021
  • How flexible modelling of the future can help you understand the impacts on your caseload
  • What the likely impact will be on employment, arrears, and homelessness, and what that means for your organisation
  • What actions Luton Council are taking now to protect residents in the future

View the webinar

With LIFT we can see our caseload changing and the different types of households that are being impacted by the economic downturns. This lets us understand how we can reflect our support to match the impact that's occurring as people move off housing benefit and predominantly onto Universal Credit as they become made redundant. We can be specific with our targeting of resources of help, which we wouldn't be able to do without the LIFT Dashboard.
Clive JonesHead of Revenues and Benefits, Luton Council
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