Title

Date

Start Time

Duration

The efficiency imperative: driving impact via data driven outreach With increasing demand and shrinking resources, councils face growing pressure to deliver impactful support to vulnerable residents efficiently.

In this webinar, we explore how data driven outreach campaigns can help local authorities overcome these challenges and achieve impactful results.

Join us to hear from two leading local government organisations as they share their experiences using Campaign Manager, a powerful new feature of the LIFT platform.

Discover how they’ve leveraged their data using intelligent analytics to identify financially vulnerable residents, streamline their outreach processes, and maximise both resident outcomes and cost savings.

This session will cover:

- Strategies to manage rising demand with limited resources
- How data insights can drive targeted and efficient resident support
- Real world results from councils using Campaign Manager for impactful outreach campaigns

Join us to learn how your council can also turn insights into action and make smarter, data-driven decisions to support your communities.

26/3/2025

10:30am GMT

1.3 hours

Protecting vulnerable consumers in regulated sectors

30/4/2025

10:30am BST

1.3 hours

Harnessing data for regional impact: empowering local leaders to drive change Devolution is one of the core missions of the new government, promising a strong focus on giving local areas more control over services. To tackle economic inactivity, and with many people across the UK needing support, it’s vital that local authorities deliver effective, targeted interventions. The success of tailored, region-specific approaches depends on how well local areas can harness data to drive change.

Local organisations, from Mayoral Combined Authorities to county councils, need to deliver these crucial services. Accessing and using the data insights required to implement efficient and effective programmes is a challenge and, without localised data, decision making can become less accurate. This leads to inefficient resource allocation and missed opportunities to reach those who need help the most.

Data analysis offers the key to overcoming these challenges. By harnessing the power of local data, authorities can get the accurate insights they need to target support where it will be most effective. With the right insights, local areas can design and deliver services that are more tailored, timely and impactful, ensuring the right residents get the right support at the right time.

Proven results from current data led initiatives already show the transformative potential of this approach.

Join this webinar to hear from guest speakers who have successfully implemented data driven campaigns. They will showcase real world examples of how they have come together to achieve measurable outcomes.

We’ll also explore how these data insights can be applied to address key issues like economic inactivity, youth unemployment and social isolation to deliver lasting change across regions.

21/5/2025

10:30am BST

1.3 hours

Scope finds over £134,000 in support for over 80 households with disabilities using the Better off Calculator

Scope, a disabilities charity, is on a journey to end disabilities inequalities by supporting over 16 million disabled households with debt support and benefits advice.

In the last year alone, Scope has found £134,000 in unclaimed support for over 80 households. The average household received an additional £1,600 per year in support, bridging the gap in living standard for households with disabilities.

£975

in extra monthly costs for a disabled person

£134,000

additional benefits identified in 2023

£300,000

saved in temporary accommodation costs to the council

£1,600

average support awarded to 80 households via Better off Calculator

Last month one of our benefits advisers spoke to a customer who was struggling financially. Through use of the Better Off Calculator the adviser learned that they were missing the carers and disabled child element of Universal Credit. This totalled £185.86 per month for the carers element and £456.89 per month for the disabled child element, a total gain of £642.75 per month.

Challenge

It costs an additional £975 a month for a disabled person to reach the same living standards as a non-disabled person.

Scope, a disabilities charity, is on a journey to end disabilities inequalities by supporting over 16 million disabled households with debt support and benefits advice.

They wanted to empower all disabled people looking for jobs to move into, stay in, and progress in employment. Disabled households often have complex and fluctuating circumstances. Helpline advisors work with each household to see the impact of claiming additional support on entitlement to other benefits.

Helpline advisors needed a quick and accurate tool to have these conversations about income maximisation and offer personalised plans of action. But other benefits entitlement checkers did not offer the high level of benefit coverage needed to signpost to the right support.

Solution

In 2021, Scope licensed the award-winning Better Off Calculator to improve the customer journey with outcome-focused benefits and budgeting advice that they can trust.

The calculator makes complex benefit rules simple by modelling over 4,000 pieces of legislation into one comprehensive form. Helpline advisors could fill this out on behalf of their clients and quickly see what benefits the household was eligible for.

The Better Off Calculator allows advisors to compare multiple scenarios for each household they were supporting. This empowered households to plan for the future with exact calculations of their benefits long term.

To navigate even the most complex cases, advisors utilised the calculator’s live chat function, to get instant access to Policy in Practice’s policy experts during the work week.

Impact

Over two years since using the Better Off Calculator, 40% of Scope referrals rely on it to guide their month to month budgeting and employment plans.

Scope results

The efficiency imperative: driving impact via data driven outreach

Scope finds over £134,000 in support for over 80 households with disabilities using the Better off Calculator

Challenge

Solution

Impact

Book a Call