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Date

Start Time

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The efficiency imperative: driving impact via data driven outreach With increasing demand and shrinking resources, councils face growing pressure to deliver impactful support to vulnerable residents efficiently.

In this webinar, we explore how data driven outreach campaigns can help local authorities overcome these challenges and achieve impactful results.

Join us to hear from two leading local government organisations as they share their experiences using Campaign Manager, a powerful new feature of the LIFT platform.

Discover how they’ve leveraged their data using intelligent analytics to identify financially vulnerable residents, streamline their outreach processes, and maximise both resident outcomes and cost savings.

This session will cover:

- Strategies to manage rising demand with limited resources
- How data insights can drive targeted and efficient resident support
- Real world results from councils using Campaign Manager for impactful outreach campaigns

Join us to learn how your council can also turn insights into action and make smarter, data-driven decisions to support your communities.

With guest speakers:

- Fahmida Rahman, Senior Policy Officer, Greater London Authority
- Seth Pearson, Darlington Partnership Director, Darlington Borough Council
- Sarah Small, Darlington Partnership Programme Officer, Darlington Borough Council

26/3/2025

10:30am GMT

1.3 hours

Protecting vulnerable consumers in regulated sectors Regulated industries such as water, energy and finance play a critical role in people’s lives. With increasing economic pressures, more consumers are becoming vulnerable, requiring additional support and protections.

Regulators like Ofwat, Ofgem and the FCA have tightened expectations around how businesses identify, support and engage with vulnerable customers. Failure to comply can result in reputational damage, regulatory penalties and customer hardship. But how can organisations balance compliance with commercial priorities while delivering fair outcomes for consumers?

Join industry experts as we explore best practices, regulatory expectations and practical strategies for businesses to proactively identify and protect vulnerable consumers. Gain actionable insights on:

- The evolving regulatory landscape across Ofwat, Ofgem and the FCA
- Effective strategies for identifying and supporting vulnerable customers
- Case studies showcasing successful industry approaches
- How technology and data can enhance consumer protection

Join this webinar to learn how to strengthen your compliance strategy, improve customer engagement and safeguard both consumers and your organisation’s reputation.

Register now to stay ahead of regulatory expectations and build a more consumer focused business.

30/4/2025

10:30am BST

1.3 hours

Harnessing data for regional impact: empowering local leaders to drive change Devolution is one of the core missions of the new government, promising a strong focus on giving local areas more control over services. To tackle economic inactivity, and with many people across the UK needing support, it’s vital that local authorities deliver effective, targeted interventions. The success of tailored, region-specific approaches depends on how well local areas can harness data to drive change.

Local organisations, from Mayoral Combined Authorities to county councils, need to deliver these crucial services. Accessing and using the data insights required to implement efficient and effective programmes is a challenge and, without localised data, decision making can become less accurate. This leads to inefficient resource allocation and missed opportunities to reach those who need help the most.

Data analysis offers the key to overcoming these challenges. By harnessing the power of local data, authorities can get the accurate insights they need to target support where it will be most effective. With the right insights, local areas can design and deliver services that are more tailored, timely and impactful, ensuring the right residents get the right support at the right time.

Proven results from current data led initiatives already show the transformative potential of this approach.

Join this webinar to hear from guest speakers who have successfully implemented data driven campaigns. They will showcase real world examples of how they have come together to achieve measurable outcomes.

We’ll also explore how these data insights can be applied to address key issues like economic inactivity, youth unemployment and social isolation to deliver lasting change across regions.

21/5/2025

10:30am BST

1.3 hours

Blog

Policy in Practice awarded G-Cloud 8 Digital Marketplace supplier

Janet Harkin Published on 17th August 2016

Policy in Practice, the leading provider of social policy software and consulting services, has been selected as a G-Cloud 8 Digital Marketplace supplier.

Its Universal Benefit Calculator and Household Level Policy Impact Assessment services are now available via G-Cloud 8, the government procurement framework used by organisations in the UK public sector to identify and source cloud-based technology and services.

The G-Cloud framework makes it easier for government departments, local authorities, agencies and other public sector organisations to purchase high quality, cloud-based services through the use of pre-agreed pricing, contract, and commercial terms and conditions.

Within the framework, Policy in Practice has listed its Universal Benefit Calculator, an intuitive and engaging tool that streamlines the calculation of benefit entitlement, including Universal Credit. It is outcome-focused, showing people how much better off in work they could be. The UBC is a web-based app which can be used both online and offline.

In addition, Policy in Practice’s Policy Impact Assessment on Household Data is also listed. This service models changes in government policy to a high degree of accuracy on each household within a large dataset (i.e. housing beneﬁt / council tax data, Universal Credit, Family Resources Survey) to tell you which of your residents are affected by current and future tax welfare reforms, and how much.

Deven Ghelani, Founder and CEO of Policy in Practice, said:

“I believe that the welfare system can work more effectively if we make it simple for people and organisations to understand. The welfare system affects 8 million households, yet it’s incredibly complicated and changing all the time.

“Our clients use the households level information our Policy Impact Assessment provides to create better local support programmes, and their residents value our simple, powerful Universal Benefit Calculator because it shows how government policy affects them.

The G-Cloud framework is important to us because it simplifies the procurement process.”

See G-Cloud Buyer’s Guide here

Policy in Practice’s data servers are hosted in the UK, a data protection consideration for many organisations, following the recent referendum result to leave the EU.

Universal Benefit Calculator key features and benefits

Outcome focused: aimed at encouraging people into work
Shows money under current benefit system and Universal Credit side-by-side: built by one of the architects of Universal Credit
Always accurate, comprehensive and reliable: free updates from our flexible and responsive team
Includes built in help, training and live chat support for advisors: they don’t have to be experts in the welfare system
Helps clients manage their spending: via the built in Budgeting Calculator

Policy Impact Assessment key features and benefits

Assess impact of reforms like Universal Credit: understand future impacts to help strategic and operational decision making
Understand the cumulative impact of current and future welfare reforms: direct your support to the most vulnerable households
Factor in Income Tax and Minimum / Living Wage rises: target employment support via indicators (low,medium, high barriers)
Model the impact on each individual household: target support to each individual household
Track changes over time through a live online dashboard: track the income and employment status of households over time