Housing providers
Grow the financial strength of your customers
Maximise income at all stages of your customer journey
Landlords use the Better Off platform to embed income maximisation support at all customer journey stages, from pre-tenancy and lettings to customer support and collections
Get off on the right foot and advise on benefits eligibility upfront to avoid any future arrears
Confidently place tenants in homes they can afford to keep, no matter what life changes occur
Create simple action plans and access reliable evidence of support
How housing providers use the Better Off Calculator
Customer self serve
Get our self serve calculator so your customers can check their eligibility for benefits or prepare ahead for meeting an advisor
Tenancy sustainment
Use the Better Off Calculator to create long term sustainable tenancies by maximising incomes and simplifying budget management
Arrears support
Use the Better Off Calculator to identify missing support for tenants and create sustainable repayment plans for those in arrears
Integrated income maximisation
Use our easy API to integrate income maximisation into your customer (CRM) and housing (HMS) systems to prevent double keying and improve operational efficiency
Popular features
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Better Off Indicator
"We use Policy In Practice's Better Off Calculator for all our general benefits and affordability assessments. We have tried other calculators in the past, but this one beats all. It's straightforward and takes every scenario into consideration. We have this on our website for our residents to use. They can ping the results over to us, so we can assist further. Technical and practical support from Policy In Practice is also second to none."
Better Off Calculator
“The Better Off Calculator has been hugely central to our response to the various financial pressures on our tenants. Since January 2021 over £3.5 million in additional benefits has been generated through the calculator. There's also been £850,000 in extra income generated to rent accounts, reducing or wiping out rent arrears for some tenants.”
Better Off Apply
"We really encourage our new customers to use the Better Off Calculator to help them be independent and find out what benefits they're entitled to. It's been a big help to our staff, our housing team and our domestic abuse teams in particular, to double-check the advice they are giving to people."
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