How to simplify the complexity of surplus earnings

On-demand webinar

Many self-employed people will receive a grant through the new Self-Employed Income Support Scheme (SEISS) this month. These payments can be up to £7,500 and will be counted as earnings under Universal Credit.

As a result, lots of self-employed households will be affected by the complex ‘surplus earnings’ rules for the first time. In short, these rules mean that for many households, the SEISS money will be taken into account as earnings not just for the month it was received, but for future months as well.

Welfare advisors need to understand the rules, and need a tool that can calculate eligibility all in one place, in order to advise people what their Universal Credit payments will be, and when they need to reclaim.

Hear from Sue McCarron from Citizens Advice Wirral who shared how frontline staff have supported customers facing fluctuating income using the Better Off Calculator.

Listen back to hear:

  • A simple guide to the SEISS, Universal Credit and surplus earnings rules
  • Worked examples to illustrate the challenge, and what to look out for
  • How our Better Off Calculator helps
The Better Off Calculator makes it much quicker to do calculations and the tooltips make it easy to use, meaning we only need to train people once. The simplicity of the calculator means that clients can often self serve with little support.
Sue McCarronAsk Us Wirral Service Manager, Citizens Advice Wirral
Listen to Sue McCarron, Citizens Advice Wirral
How to calculate surplus earnings in under 5 minutes

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