How Croydon Council is using data to deliver better outcomes

On-demand webinar

Croydon Council has adopted an early intervention and prevention approach to helping families affected by welfare reforms. Called Gateway, the award-winning programme uses tools, including a LIFT Dashboard developed by Policy in Practice, to help it identify households at risk and target tailored support to people before they reach crisis point. The approach sees the council using its own data to proactively tackle poverty and prevent homelessness.

Gateway has been shortlisted for an MJ Award in the delivering better outcomes category. Ahead of the awards ceremony Julia Pitt, Director of Gateway Services, joined our webinar to talk about the programme, the results it’s achieved so far and the impact it’s having on Croydon’s residents.

Listen back to hear:

    • how the Gateway programme was developed
    • how the change from reactive to proactive support has been achieved
    • what positive outcomes have been achieved

View the webinar

Data has been absolutely critical to how Croydon has adopted its approach in targeting families, particularly around the work that we’ve been doing within the localities.
Julia Pitt,Director of Gateway and Welfare, Croydon Council
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