THE GUINNESS PARTNERSHIP CASE STUDY

Benefit and Budgeting Calculator

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SOFTWARE HELPS GUINNESS PREPARE CUSTOMERS FOR WELFARE REFORM

As one of the country’s largest housing associations, The Guinness Partnership has multiple teams working to provide support to 66,000 homes. Since 2016, Guinness has used Policy in Practice’s software to help these teams work more closely together and create greater consistency across the organisation.

The Guinness Partnership Client Story Policy in Practice
The Benefit and Budgeting Calculator has been fundamental in preparing our customers for Universal Credit.
Marie Hardeman,Lettings Manager, The Guinness Partnership
IMPROVED CONSISTENCY DELIVERS HUGE COST SAVINGS FOR GUINNESS

Guinness’ Destination 2018 plan brought the organisation together in a consistent and coherent way. The strategy fundamentally redesigned the way Guinness was organised and the systems used, and it was in this context that the Benefit and Budgeting Calculator was adopted. With improved communication,  departments now work better and smarter together to ensure customers are more financially resilient.

Key benefits for Guinness
Listen back to The Guinness Partnership’s Client Story

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