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Over £2million additional benefits and supports secured for residents of Cheltenham

Cheltenham Borough Homes secured over £1million of additional benefits income for tenants, and a Benefits and Money Advice colleague is also securing an extra £1million of additional benefit support for other residents of Cheltenham.

Cheltenham Borough Homes’ good news story from 2020

“2020 has been a busy year full of significant challenges, but there have also been a number of success stories at Cheltenham Borough Homes.

We designed and launched a new bus stop advert across 16 sites in Cheltenham to continue our work raising awareness of the risks of using a loan shark. This is particularly relevant now considering the vulnerability of people newly unemployed or furloughed. The advertising will keep the message fresh during the run up to Christmas.

We have already secured over £1million of additional benefits for our tenants and our Benefits and Money Advice colleague based within Housing Options is also closing in on another £1million of additional benefit support for other residents of Cheltenham.

We continue to manage our crisis fund, Help2, and help tenants to replace broken household essentials such as white goods, thereby reducing the burden of debt that a loan would bring.

Finally, we have partnered with John Lewis / Waitrose who are supporting us with Christmas hampers. Together we are trying to bring some Christmas cheer to households who have been working incredibly hard with us and others to overcome significant challenges this year.

Grant Bailey, Benefits and Money Advice Team Leader, Cheltenham Borough Homes

You can explain benefit entitlements but people may not fully grasp the numbers. Having the Benefit and Budgeting Calculator as a mechanism to visually explain the breakdown of entitlements using colour coded charts really helps as it’s something people can relate to.

Grant Bailey, Benefits and Money Advice Team Leader, Cheltenham Borough Homes

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