LIFT platform steering group: data insights from changing caseloads
We held our latest LIFT platform Steering Group where we welcomed many of our clients to our first online steering group.
How to predict the demand for your customer-facing services in April 2021
COVID-19 has created residents who are newly financially vulnerable and who will be looking to you for help in the near future. Listen back hear Clive Jones talk about the actions Luton Council are taking to protect their residents.
Webinar: How councils can recover from COVID-19
Deven Ghelani and Terrin Mathew present two new policy modelling approaches to help councils look to post COVID-19 recovery.
Webinar: How to simplify the complexity of surplus earnings
Sue McCarron shares how frontline staff at Citizens Advice Wirral use the Benefit and Budgeting Calculator to support customers with fluctuating incomes.
Is your post COVID-19 Council Tax Support Scheme sustainable?
In this webinar, Zoe Charlesworth presented new nationwide analysis on the Hardship Fund allocations and discussed what this means for collection rates. Megan Mclean explored what this means for those who become newly unemployed, as well as CTR support schemes. Finally, Deven Ghelani looked at what councils can do now to proactively support people.
Coronavirus: stories from the frontline
Ellie Kershaw, Tower Hamlets and Grant Bailey, Cheltenham Borough Homes discuss the past and present and how the crisis now will affect their residents in the future.
May Recap of the major benefits changes and Coronavirus
In this webinar Policy in Practice’s Head of Policy, Zoe Charlesworth, gives a comprehensive recap of the major changes to the welfare system. We were joined by special guest Victoria Todd, Low Incomes Tax Reform Group, who updated us on the latest changes to tax credits.
Recap of the major benefits changes and Coronavirus
In this webinar Policy in Practice’s Head of Policy, Zoe Charlesworth, gives a comprehensive recap of the major changes to the welfare system.
Coronavirus and tackling vulnerability
In this webinar we were joined by Frank Curran and John Mortimer, RedQuadrant, to explore the impact COVID-19 may have on your organisation’s most vulnerable residents, and what actions you can take.
The most underclaimed benefits and how to drive take up
In this webinar we showcased innovative work Folkestone and Hythe Council is doing to encourage take-up of pension credit and other underclaimed benefits.
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