COVID-19 has taught us that the benefit system we want should be simple, accessible and protect the most vulnerable residents first.
Read what happened at our latest Benefit and Budgeting Calculator Steering Group where we were joined by many new clients, online.
Policy in Practice wins to become a Rapid Recovery Challenge semi-finalist with our My Benefits Calculator app. Read about our exciting plans.
A recap of the key policies that make up the Coronavirus welfare safety net and the questions we’ve had from hundreds of people worried about their income.
Margaret Gallagher, Linda Morris and Emilio Innocenti from Haringey Council join us as we showcase how public sector administrative data is being used for good. Our guest speakers discuss how Haringey Council use the Policy in Practice LIFT Dashboard to run targeted intervention campaigns to encourage take-up of backdated Pension Credit claims.
Ellie Kershaw from Tower Hamlets Council explores the challenges the borough has in spending Discretionary Housing Payments funding well. We hear how consistency with local priorities, speed of decision making and understanding effectiveness are key, and how Policy in Practice’s software is helping.
Our Benefit and Budgeting Calculator steering group met again in July to hear about best practice from users and new developments from us. Read more.
Emma Owens, (Acting) Head of Lettings, Curo discusses how their triage approach to support sees them focusing 80% of their time on 20% of customers, and how our Benefit and Budgeting Calculator helps.
Hear guest speakers Michelle Birley and Nadine Burns, The Guinness Group, discussing the Universal Credit managed migration pilot and how Guinness is preparing.
In this guest blog post Michelle Birley, Customer Support Manager at the Guinness Partnership, writes about how Universal Credit affects their customers and business.