Community Housing maximise tenants’ income by £1.3 million

Community Housing’s new Tenancy Sustainability team work to support their customers and ensure they are claiming all benefits they are eligible for. Using the Better Off Calculator, the team has helped their customers to boost their income by £1.3 million.

Community Housing’s good news story of 2022

I have worked in partnership with Policy in Practice for nearly 3 years and the Better Off Calculator is an important tool in supporting tenancy sustainability. As soon as I started my new role with Community Housing, I ensured that it was available for our customers and colleagues.

Policy in Practice provides invaluable information to advisors working in income maximisation and are always up to date and on trend. I never miss a webinar!

Beverley Hiden, Tenancy Sustainability Team Leader, Community Housing

Learn more about Community Housing’s good news story

customers supported in the first six months
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