Haringey London logo

Haringey Council helped over 100 families claim Council Tax support worth nearly £1,000 each

With one of the highest Universal Credit claimant rates in the country Haringey Council has identified residents who are newly eligible for further support. They successfully helped over 100 households to claim Council Tax Reduction, resulting in £99,000 of Council Tax Reduction awards worth nearly £1,000 to each family.

Haringey Council’s good news story of 2021

Using LIFT we targeted over 1,000 households who had previously been in receipt of Housing Benefit (HB), recently started receiving Universal Credit, and were not in receipt of Council Tax Reduction.

As a result of this campaign we awarded £99,000 worth of Council Tax Reduction to 100 households. We also achieved £45,500 worth of social benefit for the households through the work of the Connected Communities team who helped the households to reduce their arrears and help them into employment.

This achieved a total £146,439 of fiscal and social benefit, equating to an incredible Return on Investment (ROI) of 13x.

We also managed to improve household’s financial resilience too; households considered to be financially ‘coping’ grew from 43% to 71%  and those with no rent arrears grew from 39% to 81%.

Our Here to Help page has received over 10,000 views in a matter of months, and our Benefits Calculator has been used almost 400 times. We are also using the insights from LIFT to apply a benefit maximisation approach and offer wrap-around support as part of our use of the Household Support Fund.

Margaret Gallagher, Head of Performance and Business Intelligence, Haringey Council

Learn more about Haringey Council’s good news story

households helped
worth of Council Tax Reduction awarded
return on investment
Policy in Practice have been excellent partners working with us in a seamless and supportive way to overcome barriers and hurdles for example around information sharing and to help us learn from best practice. They are experts in welfare reform and frequently generate ideas to assist local authorities to use data for good supporting them to deliver successful campaigns which help to target resources and support towards those who need help the most.
Margaret Gallagher,Head of Performance and Business Intelligence, Haringey Council
Skip to content