Resources to help you navigate the
welfare system and deliver welfare policy



Our award winning Better Off Calculator is fast and easy to use. Customers don’t have to be policy experts to understand the welfare system. Read how our software focuses on the outcomes, not the process.

Case study

How YHN identified the impact of welfare reforms on each tenant

Working with Newcastle City Council, ALMO Your Homes Newcastle understood the impact of welfare reforms on households in the city. YHN then identified and targeted rental income at risk from welfare reforms using Policy in Practice, identifying the impact of welfare reforms on each of their 27,000 households.

Case study

Creating consistent frontline conversations

Buckinghamshire CC wants to maximise the opportunity that welfare reform brings whilst mitigating against the risks. Read how frontline advisors are key and how Policy in Practice’s Better Off Calculator is the enabler, winning the O2 Local Government Digital Fund along the way.

Case study

Delivering contractual commitments

Serco gives all of its customers the opportunity to have a benefit calculation. Read why they chose Policy in Practice’s Better Off Calculator to deliver this commitment and how the software helps advisors throughout the Serco supply chain.


Universal Credit Roadmap

Do you know what changes are planned to Universal Credit this Parliament, and when they’ll hit? Download our simple, free roadmap.

The Benefit System: A guide to the current benefit system and Universal Credit

The benefit system is undergoing a major change with the introduction of Universal Credit, and other reforms impacting eligibility and entitlement. Read simple summaries of each main working-age benefit and the related eligibility rules.

How local authorities can respond to the Benefit Cap

This eBook compares the different ways we’ve helped two London Councils respond to the 2013 Benefit Cap and mitigate the effects of the 2016 Benefit Cap.

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