Moat Homes launch ‘Better Off’ campaign to empower staff and customers through cost of living crisis

Reflecting on the difficulties facing the housing sector this year, as well as the pressure on customers receiving benefits, Moat Homes licensed the Better Off Calculator as part of their ‘Better Off’ campaign. In just five months, they have successfully integrated the Calculator into their processes and received positive feedback from staff and customers.

Moat Homes’ good news story of 2022

Working with Policy in Practice has enabled us to create new ways to engage with our customers and empower our staff to support them at this difficult time.

Michelle Fitzgerald, Head of Income and Advice Services, Moat Homes

Learn more about Moat Homes’ good news story

21,000 homes managed by Moat

Customers can easily access the Calculator via a QR code

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