Citizens Advice Caerphilly helps client get £26,000 in unclaimed benefits

Citizens Advice Caerphilly Blaenau Gwent has seen the demand on their services increase this year with many more people needing support with increasing energy bills. The team discovered one client had been missing out on Severe Disability Premium (SDP) and helped him to claim £26,000 in backdated benefits.
“I couldn’t believe the amount of money owed to me. I would never have known about this money if you hadn’t done a benefit check for me.”

Citizens Advice Caerphilly’s good news story of 2022

The Better Off Calculator is very user friendly and allows us to easily compare if a client would be better off if there were to be a change in circumstances. We find the “Important things” and “Additional Support” features very useful reminders in giving our advice.”

            Vanessa Powys, Energy Advisor, Citizens Advice Caerphilly Blaenau Gwent

Learn more about Citizens Advice Caerphilly’s good news story

CA Caerphilly helps client claim backdated benefits worth £
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