"We looked at one particular postcode over 12 months and found 136 people known to services in that year. That’s exactly the power of being able to give insight from the hundreds of thousands of records that sit within MAST."

"Too often, people miss out on the support they’re entitled to, not because they don’t need it, but because the system doesn’t see them. This work helps us find the gaps and turn insight into real life benefits."

It’s silly for us all to try and be everything to everyone. It’s inefficient and doesn’t make sense. Let’s bring our expertise together and wrap support around the needs of the end user, which is exactly what we’ve done with the Better Off Calculator. By combining digital tools with phone support, we make the service more accessible, save customers time and stress and reduce the need for them to repeat their story. It’s better for customers, more efficient for staff and it delivers more powerful outcomes.