How to predict the demand for your customer-facing services in April 2021

Collecting council tax after COVID-19

New figures reveal jobseeker’s claimant count more than doubles due to COVID-19

New analysis: Evidencing the link between the Local Housing Allowance freeze and homelessness

Designing effective data-led local authorities

2019: Review of council tax support schemes

Lessons learned: our year modelling Council Tax Reduction Schemes

The future of local welfare support

How to target your Discretionary Housing Payments well

11 local authorities share their data analytics stories at our July LIFT Dashboard steering group