Margaret Gallagher, Linda Morris and Emilio Innocenti from Haringey Council join us as we showcase how public sector administrative data is being used for good. Our guest speakers discuss how Haringey Council use the Policy in Practice LIFT Dashboard to run targeted intervention campaigns to encourage take-up of backdated Pension Credit claims.
Ellie Kershaw from Tower Hamlets Council explores the challenges the borough has in spending Discretionary Housing Payments funding well. We hear how consistency with local priorities, speed of decision making and understanding effectiveness are key, and how Policy in Practice’s software is helping.
George Sanderson looks at the numbers behind advance payments and asks whether the new measure, though welcome, goes far enough to secure the financial resilience of low-income households.
Our new analysis, supported by the Joseph Rowntree Foundation, identifies 7 factors that determine a household’s ability to cope with the transition to Universal Credit. We give 4 recommendations that Government should adopt now.
Emma Owens, (Acting) Head of Lettings, Curo discusses how their triage approach to support sees them focusing 80% of their time on 20% of customers, and how our Benefit and Budgeting Calculator helps.
Paul Howarth reports back on DWP’s recent Universal Credit managed migration webinar, covering vulnerable and complex needs and service delivery workshops.
Julie Pitt, Director of Gateway Services at Croydon Council discusses how Croydon Council is using data to deliver better outcomes via their award-winning Gateway programme.
Hear guest speakers Michelle Birley and Nadine Burns, The Guinness Group, discussing the Universal Credit managed migration pilot and how Guinness is preparing.
In this guest blog post Michelle Birley, Customer Support Manager at the Guinness Partnership, writes about how Universal Credit affects their customers and business.
Paul Howarth recently attended DWP’s managed migration webinar for Policy in Practice and in this blog post he recaps on the information shared.