Paul Howarth reports back on DWP’s recent Universal Credit managed migration webinar, covering vulnerable and complex needs and service delivery workshops.
Hear guest speakers Michelle Birley and Nadine Burns, The Guinness Group, discussing the Universal Credit managed migration pilot and how Guinness is preparing.
In this guest blog post Michelle Birley, Customer Support Manager at the Guinness Partnership, writes about how Universal Credit affects their customers and business.
Paul Howarth recently attended DWP’s managed migration webinar for Policy in Practice and in this blog post he recaps on the information shared.
Managed migration should be treated as an opportunity for the government to show that Universal Credit is an improvement on the legacy system. In this blog post, we argue that the DWP can deliver effective support that improves the lives of claimants and supports people toward independence.