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Missing out 2024: £23 billion of support is unclaimed each year

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  Client stories
  
  80% of financially vulnerable people who engaged with DHP campaign received an average of £450
  
  Citizens Advice Caerphilly help 6,000 clients boost their income by £3 million
  
  Kent county and district councils collaborate with data to tackle poverty
  
  Incomes of over 1,000 customers boosted by almost £3 million
  
  How Rotherham Metropolitan Borough Council helped over 200 residents into work or training
  
  Northern Ireland Housing Executive maximises residents’ income by an average of £3,870
  
  Prompted by the introduction of the Homelessness Reduction Act, Luton Council used data analysis to prevent hardship
  
  Tower Hamlets gives vulnerable residents the best possible support using LIFT
  
  Anglian Water uses data to improve customer journey and increase take-up of social tariffs
  
  Islington Council secures over £1 million for pensioners in successful Pension Credit take-up campaign
  
  Housing providers boost income using the Better Off Calculator
  
  Haringey Council reduces barriers to work with data led employment campaigns
  
  Croydon Council helps over 200 homes improve their energy efficiency
  
  Haringey Council helped over 100 families claim Council Tax support worth nearly £1,000 each
  
  The Guinness Partnership helps one tenant to receive £13,800 in unclaimed Severe Disability Premium
  
  Haringey Council used data analytics to pinpoint individual households who could be over £7,500 a year better off
  
  Luton Council secures £4.6 million for older people by boosting Pension Credit take up by 70%
  
  Data-led benefit take-up campaigns boost vulnerable people’s income
  
  Greenwich identifies £20 million of unclaimed benefits for residents
  
  Gravesham Council helps pensioners to secure over £184,000 in unclaimed benefits
  
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Policy and research
- Research and publications
  
  Missing out 2024: £23 billion of support goes unclaimed each year
  Back to work? How a tougher conditionality regime risks moving people away from employment
  Spring Budget 2024: Marginal tax rates improved for low earners and families but more to do
  People of pension age may be missing out on £5.2 billion
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  Missing out 2024: £23 billion of support is unclaimed each year
  
  Why people don’t claim benefits and support they are eligible for
  
  Household Support Fund: can we make HSF5 the best round yet?
  
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Webinars and events

Upcoming live webinars

Title	Date	Start Time	Duration	Register
Data driven success: From tackling homelessness to unlocking £1m income and recovering over £550k of debt More families struggled to pay their rent after COVID-19 and, as a result, Bracknell Forest Council saw an increase of 750% in the number of families who approached as homeless, up from 120 to 909 in four years. The council initially bought Policy in Practice’s LIFT platform in 2021 to tackle rising homelessness. Using LIFT, the council harnessed the power of its administrative data to identify residents for support. Notable campaigns include the timely allocation of over £4,000 in Discretionary Housing Payments and over £8,000 in emergency support to 31 households. But household financial health took another hit from the cost of living crisis and, by March 2022, two in ten families found paying bills a burden and were regularly in arrears. A proactive shift by a council officer extended LIFT's data driven approach from the homelessness team to other departments, with great results. The LIFT approach had proven its ability to identify residents at risk and allocate scarce resources. With more demand for council services, LIFT offered a way to give preventative support at scale across the borough. Join this webinar to learn: - The steps one officer took to get wider adoption of using data to tackle vulnerability across the council - In depth results from seven benefit take up campaigns that saw arrears of £550,000 reduced and missed income of £820,000 secured - Highlights from brand new analysis on unclaimed benefits and support in the UK in 2024 and what you can do about it	24/4/2024j/n/Y	10:30 BST2024-04-24T09:30:00ZH:i T	1.3 hours	Register

On-demand webinars

Modelling council tax support schemes: automation, banding, generosity and beyond

How East Riding of Yorkshire Council grew the income of 15,700 households by £13m

How the debt sector is connecting people to support

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About
- We believe in the power of data and technology to change lives
  
  Policy in Practice is a social policy software and analytics company working with councils, government, housing providers and community organisations. We are a team of policy experts who combine cutting-edge tech, insightful data and expert analysis. We help organisations analyse the impact of policy, identify and engage the people impacted, and track the effectiveness of interventions.
  
  Our award winning Better Off calculator, linked to from GOV.UK, helps around 10,000 people every day find out what support they may be eligible for. Our data analytics services help organisations find relationships in datasets and visualise the drivers of poverty. We use our policy expertise to drive change via evidence, publications and media.
  
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