In this webinar we were joined by Frank Curran and John Mortimer, RedQuadrant, to explore the impact COVID-19 may have on your organisation’s most vulnerable residents, and what actions you can take.
In this webinar we showcased innovative work Folkestone and Hythe Council is doing to encourage take-up of pension credit and other underclaimed benefits.
Healthy Start vouchers are a significantly underclaimed benefit designed to improve the health of low income families. Poor take up can be tackled by proactively identifying eligibility and targeting support.
Cheltenham Borough Homes and Guinness speak at our January Benefit and Budgeting Calculator steering group
Our Benefit and Budgeting Calculator steering group met in January to hear about best practice from users and new developments from us. Read more.
Ellie Kershaw from Tower Hamlets Council explores the challenges the borough has in spending Discretionary Housing Payments funding well. We hear how consistency with local priorities, speed of decision making and understanding effectiveness are key, and how Policy in Practice’s software is helping.
Our Benefit and Budgeting Calculator steering group met again in July to hear about best practice from users and new developments from us. Read more.
Emma Owens, (Acting) Head of Lettings, Curo discusses how their triage approach to support sees them focusing 80% of their time on 20% of customers, and how our Benefit and Budgeting Calculator helps.
Hear guest speakers Michelle Birley and Nadine Burns, The Guinness Group, discussing the Universal Credit managed migration pilot and how Guinness is preparing.
In this guest blog post Michelle Birley, Customer Support Manager at the Guinness Partnership, writes about how Universal Credit affects their customers and business.
We look at the findings from two waves of tracking research with recent Universal Credit full service claimants carried out by Ipsos MORI for the DWP.