I was attracted to the Benefit and Budgeting Calculator because, as one tool, [it gives us] more consistency. It’s more than just an income and expenditure calculator. I was particularly excited about the better off scenarios [that help us to] work with our customers to show them how their income may improve, or not, depending how their circumstances change, which links heavily into the Universal Credit calculation. I also like the action plan functionality and the self service option.
Marie Hardeman, Customer Accounts Manager, The Guinness Group