Ellie Kershaw from Tower Hamlets Council explores the challenges the borough has in spending Discretionary Housing Payments funding well. We hear how consistency with local priorities, speed of decision making and understanding effectiveness are key, and how Policy in Practice’s software is helping.
Innovative and successful stories of data analytics in local authorities were shared by our LIFT Dashboard clients at our recent steering group. Read more.
Our Benefit and Budgeting Calculator steering group met again in July to hear about best practice from users and new developments from us. Read more.
Emma Owens, (Acting) Head of Lettings, Curo discusses how their triage approach to support sees them focusing 80% of their time on 20% of customers, and how our Benefit and Budgeting Calculator helps.
Julie Pitt, Director of Gateway Services at Croydon Council discusses how Croydon Council is using data to deliver better outcomes via their award-winning Gateway programme.
Hear guest speakers Michelle Birley and Nadine Burns, The Guinness Group, discussing the Universal Credit managed migration pilot and how Guinness is preparing.